Customer Journey Specialist
13 hours ago
Stratos Asia is a company that values innovation and quality in everything we do. We are currently seeking highly motivated individuals to fill the position of Customer Journey Specialist. In this role, you will be responsible for evaluating the customer journey on e-commerce platforms, identifying areas for improvement, and providing actionable feedback to enhance online shopping experiences.
Key Tasks:- Evaluate the customer journey on e-commerce platforms
- Assess the usability and functionality of e-commerce websites
- Provide detailed feedback on customer support interactions
We offer a range of benefits, including competitive pay per completed review, flexible working arrangements, and opportunities to collaborate with leading e-commerce brands. If you are passionate about improving online shopping experiences and want to join a dynamic team, apply now
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Customer Journey Specialist
7 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Chalhoub Group Full timeJoin our team as a Customer Journey Specialist and help us shape the future of luxury retail. Key responsibilities include:Delivering exceptional Guest Experiences while achieving individual and collective sales targets.Driving client relationships within an omni-channel approach.We recognize the value that each employee brings to our organization and strive...
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Customer Journey Strategist
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Devoteam International Full timeAt Devoteam International, we are seeking a Customer Journey Strategist to join our team. As a pivotal role in enhancing customer satisfaction and loyalty, you will analyze and optimize every touchpoint of the customer journey.ResponsibilitiesAnalyze current customer experiences across all channels and touchpoints.Develop comprehensive strategies and...
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Customer Journey Excellence Specialist
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Tandemsearch Full timeAs a Senior Manager at Tandemsearch, you will have the opportunity to make a significant impact on our customer experience strategy. We are looking for a highly motivated and experienced professional to lead the development and implementation of innovative customer experiences across our retail, corporate, and digital banking channels.The Senior Manager will...
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Customer Journey Orchestrator
5 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia afuturewithus Full timeA Futuristic Career AheadAt Al-Futtaim Automotive, we empower talent to move forward. We offer exciting career opportunities that challenge you to grow professionally and personally.Role DescriptionThe CRM Marketing Manager is a key role within our organization, responsible for driving marketing automation and customer lifecycle journeys. As part of our...
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Analytics Expert, Customer Journey
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Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full timeCustomer Journey Analytics ExpertWe are seeking a highly skilled Analytics Expert to lead the development of our onsite shopping experience for MENA customers.The ideal candidate will have a strong background in analytics, data science, and technical skills to drive customer advocacy and feature value establishment.ResponsibilitiesThe successful candidate...
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Omni-Channel Customer Journey Expert
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Chalhoub Group Full timeFoster Seamless Customer Journeys Across ChannelsAs a Digital Operations Associate at Chalhoub Group, you will be responsible for ensuring that customers have a seamless and enjoyable experience across all channels. You will work closely with the Omni-Channel Operations Lead to identify and resolve any issues that may arise during the order journey,...
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Journey Mapping Specialist
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Qiddiya Investment Company Full timeAbout the Role:This is an exciting opportunity to join our team as a Customer Experience Director and lead our customer experience strategy, ensuring seamless, personalized, and superior experiences at every touchpoint.Responsibilities:Develop and Execute Customer Experience Strategy: Align with the company's business goals and growth objectives.Design and...
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Customer Experience Specialist
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Vertiv Co Full timeOur TeamAt Vertiv Co., we pride ourselves on being a collaborative and inclusive team, driven by a shared commitment to excellence. As a Field Marketing Specialist, you will join a dynamic group of professionals who share your passion for marketing and customer satisfaction.Our team is comprised of experienced marketers, sales professionals, and engineers...
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Patient Journey Manager
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Qataryello Full timeWe are seeking an accomplished Customer Experience Leader to spearhead our transformation initiative and drive exceptional patient outcomes. The ideal candidate will have a proven track record in healthcare and customer experience roles.About the JobThis role offers a unique opportunity to work closely with cross-functional teams to design and implement...
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Customer Service Strategist
6 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Emkanfinance Full timeAbout the RoleWe are seeking a highly skilled Customer Experience Specialist to join our team at Emkanfinance. In this role, you will play a key part in driving customer satisfaction and loyalty across our financial services.Key ResponsibilitiesConduct Market Research: Conduct extensive market research and competitor analysis to determine consumer needs and...
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Customer Experience Director
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Qiddiya Investment Company Full timeCompany Overview:The Qiddiya Investment Company is a leading developer of innovative and immersive experiences in the Kingdom. We are committed to delivering exceptional customer experiences that exceed our customers' expectations.Job Description:We are seeking an experienced Customer Experience Director to lead our customer experience strategy, ensuring...
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Customer Support Specialist
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full timeWe are seeking a highly skilled Customer Support Specialist to join our team at Amazon. As a key member of our customer support group, you will be responsible for resolving complex customer problems and preventing similar issues from happening again.Key ResponsibilitiesResolve Customer Trust Escalations: Drive tech investigation to identify root cause and...
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Customer Success Specialist
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Succera-GCC Full timeSuccera-GCC is unlocking community knowledge in a new way.About UsWe're a company that's dedicated to providing expert support to our customers.Job SummaryWe're seeking a highly skilled Customer Success Specialist to join our team. As a Digital Support Executive, you'll be responsible for delivering exceptional customer experiences across various digital...
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Customer Experience Coordinator
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Chalhoub Group Full timeDrive Customer Satisfaction Through Effective Order ManagementAs a Digital Operations Associate at Chalhoub Group, you will be responsible for ensuring that customers have a seamless and enjoyable experience throughout the order journey. You will work closely with the Omni-Channel Operations Lead to identify and resolve any issues that may arise, maintaining...
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Digital Operations Specialist
5 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Chalhoub Group Full timeRole OverviewThe Digital Operations Specialist is responsible for ensuring seamless customer journeys across all channels. This involves monitoring and resolving issues, collaborating with support services, and participating in brand meetings to support growth strategies.Key ResponsibilitiesMonitor and resolve customer journey issues to maintain high levels...
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Customer Success Strategist
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Sumerge Full timeThe Customer Success Strategist role at Sumerge is responsible for assisting our clients in designing key solutions for their digital transformation journeys. This role requires a strong software development background and detailed knowledge of web technologies.You will work closely with the engineering and sales teams to create custom solutions for our...
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Customer Support Specialist
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia HungerStation | هنقرستيشن Full timeJob SummaryWe are seeking a skilled Customer Support Specialist to join our team at HungerStation | هنقرستيشن. As a key member of our customer-facing department, you will be responsible for delivering exceptional customer experiences through timely and effective issue resolution.The ideal candidate will possess excellent communication skills, a...
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Customer Engagement Specialist
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Hamad M. Al Rugaib & Sons Trading Co Part timeHiring a talented Customer Engagement Specialist is a top priority for Hamad M. Al Rugaib & Sons Trading Co. As a key member of our sales team, you will be responsible for creating memorable customer experiences, driving sales growth, and building lasting relationships with our customers.Main Accountabilities:Engage with customers, respond to their...
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Customer Success Specialist Role
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Denodo Technologies, Inc. Full timeAbout the JobThis position involves consulting, solution/problem-solving, and empowering clients' data journey using Data Virtualization, focusing on delivering a superb technical pitch, including an overview of our key and advanced features and benefits, services offerings, differentiation, and competitive positioning.Clients' projects include integrating...
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Riyadh, Ar Riyāḑ, Saudi Arabia Tandemsearch Full timeTandemsearch is seeking a highly skilled Senior Manager to lead the transformation of customer experiences across retail, corporate, and digital channels. The ideal candidate will possess a deep understanding of customer-centric design principles, coupled with a strategic mindset and strong leadership skills.The Senior Manager will be responsible for...