DevOps Engineer and ITIL Specialist
3 days ago
The Enterprise IT Operations Manager will be responsible for implementing and maintaining ITIL processes to ensure efficient IT service delivery. This includes incident management, change management, problem management, and service request management.
Responsibilities:- Develop and maintain ITSM policies, procedures, and documentation.
- Provide guidance and support for ITIL implementation activities across the organization.
- Collaborate with development and operations teams to ensure that applications and systems are reliable, scalable, and maintainable.
Skills and Qualifications:
- Bachelor's degree in computer science, Information Technology, or a related field.
- At least 7 years of experience in IT service management and DevOps practices.
- Strong knowledge of Agile methodologies such as Scrum and Kanban.
- Excellent communication and collaboration skills.
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