Performance Improvement Associate

3 days ago


Jeddah, Makkah Province, Saudi Arabia Afaq - Warehouse Branch (Amazon) Full time
Job Summary

We are seeking a Performance Improvement Associate to join our team at Afaq - Warehouse Branch (Amazon). As a key member of our Learning team, you will work closely with Operations Managers, Area Managers, and associates to improve the long-term capabilities of our operations areas.

The ideal candidate will have excellent communication skills, be comfortable communicating in front of a group as well as one-on-one with an individual, and be able to give and receive feedback effectively. They must have the ability to follow up and meet time commitments and deadlines, be goal-oriented, and provide insight to area managers. The candidate should work hard for the success of others, constantly remain customer-obsessed, demonstrate a positive can-do demeanor, and gain energy from working with others.

The Performance Improvement Associate will achieve this objective by:

  1. Executing all standard trainer tasks as outlined on Trainer Standard Work Checklist
  2. Delivering network standard training
  3. Partnering with Operations Leaders to evaluate and improve training processes within work areas
  4. Directly coaching associates to improve job performance
  5. Managing training compliance to ensure accurate training records are housed correctly
Requirements

Bachelor Degree graduate – BA/Bcom/BE/Btech or equivalent
Proficiency in computer usage, email, MS Office Suite
Organization skills – able to handle multiple and changing projects/priorities
Ability to prioritize, manage, and complete projects with tight deadlines
Willingness to work in different areas as required by training needs
Arabic speaker with professional English level availability to work in different shifts.



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