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Senior Technical Consultant

2 months ago

Riyadh, Ar Riyāḑ, Saudi Arabia Eurotechme Full time

About EuroTech:

As a leading provider of cutting-edge technology solutions, EuroTech has established itself as a trusted partner for businesses seeking to excel in the digital age. With a strong presence in the UAE and KSA, our team of experts delivers tailored solutions that cater to a wide range of requirements, from small-scale installations to large, complex projects for governmental bodies.

Our commitment to quality and attention to detail sets us apart from the competition. We pride ourselves on enhancing productivity and performance for our clients through well-managed solutions and masterful project delivery. Our diverse team of experienced professionals provides outstanding support and advice, ensuring our solutions meet and exceed client expectations.

We have established strong alliances with leading IT giants, including Cisco, HP, Microsoft, Meraki, and Apple, among others. These strategic partnerships enable us to design, deploy, and support the most suitable and cost-effective technology solutions for our customers.

We are seeking a Senior Technical Consultant to join our team in a flexible and modern work environment. As a managed services provider, we take pride in delivering high-quality service.

Key Responsibilities:

  • Act as the primary point of contact for our help desk staff
  • Ensure Service Level Agreements (SLAs) are adhered to
  • Be available as a technical resource for our clients
  • Troubleshoot network connectivity issues, including wireless
  • Troubleshoot server, storage, and access-based issues
  • Consult with clients on technical solutions and innovations
  • Design and implement network and systems infrastructure, with a strong understanding of subnetting and VLANs
  • Manage Windows and Linux Servers, Switches, Firewalls, Active Directory Domain Services, Microsoft 365, Storage, and Backup technologies
  • Implement Group Policy and DNS management
  • Experience with both Windows and MacOS client operating systems

Key Requirements:

  • 8+ years of experience in similar roles
  • CCNA/CCNP, MCSA, Azure certifications, or relevant experience
  • Strong understanding of TCP/IP networking
  • Fluency in Arabic and English