Customer Engagement Lead

2 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Soum Full time
About the Role

We are seeking an experienced Telesales Manager to join our team at Soum. The ideal candidate will have a proven track record of leading high-performing teams and driving sales growth through effective customer engagement strategies.

The role involves training and mentoring telesales agents, setting clear performance goals, and conducting regular performance reviews. You will also be responsible for analyzing customer feedback, engagement metrics, and call data to identify trends and areas for improvement.



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