Expert Engagement Specialist

4 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Servicenow Full time

Our Mission

Servicenow is committed to empowering organizations to work smarter and faster. We believe in harnessing the power of AI and automation to drive innovation and success.

Job Summary

As a Principal Engagement Manager, you will play a critical role in leading a delivery team that provides rapid paths to success and ongoing value for customers. You will use your advanced leadership skills and expertise in delivery to drive successful customer outcomes.

Key Responsibilities

  • Lead the delivery team throughout large, complex customer engagements
  • Apply expertise from the Now Create methodology to promote delivery of the engagement
  • Establish program governance to manage requirements in line with agreed scope, time, schedule, cost, and business objectives

Qualifications

  • 8+ years of progressive experience as part of a professional services organization or equivalent experience
  • Ability to travel up to 50%
  • Excellent communication skills in English and Arabic languages
  • Project Management certification in PMI or similar


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