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Service Excellence Lead

2 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia Silah LLC Full time
Job Description

The successful candidate will be responsible for developing monthly, quarterly, and annual call center goals and action plans, as well as preparing work schedules to ensure sufficient coverage.

Key Skills and Qualifications
  • Bachelor's degree in Business Administration or Public Administration
  • Professional certification in Customer Experience 'CX'
Benefits

This is a mid-senior level position with full-time employment type.