Service Excellence Specialist

Job Description:The Call Center Quality Specialist is a key role within our organization, responsible for evaluating and monitoring agent performance to ensure compliance with quality standards. This position plays a vital part in identifying areas for improvement and enhancing service delivery.Key Responsibilities:Conduct thorough assessments of agent...

Sales Excellence Specialist - (ITSM Sales) - Entry LevelBachelor of Business Administration (Management)Nationality: Any NationalityVacancy: 1 VacancyJob Description: We are currently searching for dedicated, ambitious and self-driven Sales Excellence Specialist to join our Sales Department playing a critical role in building relationships with our...

Job Overview:Tabi is seeking a skilled Customer Service Quality Specialist to join our team in the Kingdom of Saudi Arabia. The ideal candidate will be fluent in Arabic and English, and have a strong understanding of customer service principles and practices as well as cultural nuances of the GCC region.This role is responsible for monitoring, evaluating and...

Join to apply for the Finance Excellence Specialist role at Saudi Pro League (SPL).Ensuring the financial integrity of the Clubs, especially in relation to their liquidity management, by monitoring cash balances and their ongoing contractual commitments. The role also includes ensuring the effective use of fixed support and government funding through monthly...

Transform IT Services with VisionX Technologies, Inc.We're a technology-driven organization that's dedicated to delivering exceptional service experiences. As a Continuous Service Improvement Manager, you will be responsible for driving a culture of continuous improvement across all IT services. With a focus on enhancing service delivery, efficiency, and...

As a Service Excellence Coordinator at Arab National Bank, you will play a critical role in driving customer satisfaction and loyalty.Key ResponsibilitiesCreate engaging content to educate customers about our products and services, building trust and rapport.Develop and maintain a deep understanding of customer needs and preferences, informing product and...

About the JobKey Requirements:Fluency in Arabic (CEFR Level B2) and English (CEFR level C1) for both written as well as spoken.Proven experience in a customer service quality assurance role.Strong knowledge of customer service principles and practices.Excellent communication and interpersonal skills.Strong analytical and problem-solving skills.Ability to...

A great experience starts with the people who deliver it. We believe that delivering unforgettable experiences starts with our front line, our Hospitality Services Specialist, who are the main touchpoint with our guests, ensuring all their requests are met and that they are satisfied with their experience. As a Hospitality Services Specialist at Pause...

About Us:Jobs for Humanity is a leading manufacturer of high-quality products. We are committed to excellence in everything we do, from the raw materials we use to the final product that reaches our customers.Job Summary:We are seeking a highly motivated and experienced Quality Specialist to join our team. As a Quality Specialist, you will be responsible for...

Riyadh, Saudi Arabia | Posted on 05/07/2024We support the Kingdom's largest and most complex organizations across all industries in delivering Enterprise Transformation with a clear mission to support our customers to grow better, not just bigger, focusing on efficiency and not just effectiveness.We are currently searching for a dedicated, ambitious, and...

About the Job:We are seeking a highly motivated and experienced Service Delivery Excellence Leader to join our contact center team. As a key member of our leadership team, you will be responsible for driving business growth, improving service quality, and developing high-performing teams.About the Role:Develop and implement strategies to improve service...

Emdad Al Khebrat is looking to hire a Operational excellence specialistFull TimeOn-siteJob Description:The Operational Excellence Specialist is a dynamic and integral role within our organization, focusing on process optimization, data analysis, and quality improvement. As a junior member of the team, the incumbent will possess a foundational understanding...

Job DescriptionWe are looking for an Engineering Excellence Specialist who can drive quality improvements across various departments. The ideal candidate will have a solid understanding of quality principles and be able to communicate effectively with cross-functional teams.Key ResponsibilitiesQuality Systems Development: Develop and maintain quality...

Iconic IT Consulting Service LLC is seeking a Cloud Infrastructure Specialist to join our team and contribute to the development of cutting-edge solutions in the financial services industry.As a Cloud Infrastructure Specialist, you will be responsible for designing, deploying, and managing cloud-based infrastructure to support the delivery of seamless,...

Job Overview:Lucidya is looking for a talented Design Excellence Specialist to contribute to the development of innovative products. In this role, you will work closely with product managers and engineers to create user-friendly and aesthetically pleasing interfaces.Key Responsibilities:Collaborate with cross-functional teams to identify user needs and...

Job Description:We are seeking an experienced professional to assume the role of Service Restoration Specialist, responsible for overseeing and managing incidents to ensure prompt restoration of services. The ideal candidate will possess excellent leadership skills, be able to optimize processes, and coordinate efforts across multiple teams to enhance...

Key ResponsibilitiesDeliver new hire training and refresher training, make recommendations for changes and enhancements to existing training content.Analyze and identify root causes of dissatisfaction and recommend solutions to improve customer satisfaction.Complete your monthly log-in hours to stay updated on the Product and Process Knowledge.You will work...

Riyadh, Saudi Arabia | Posted on 01/29/2025We support the Kingdom's largest and most complex organizations across all industries in delivering Enterprise Transformation with a clear mission to support our customers to grow better, not just bigger, focusing on efficiency and not just effectiveness.We are currently searching for dedicated, ambitious, and...

Customer Service Quality Specialist - Saudi National/ RiyadaTabby Riyadh, Saudi ArabiaPosted: 19 hours agoEmployment Type: Full TimeLocation: KSACompensation: ر.س8,000 / monthDescriptionWe are seeking a skilled Customer Service Quality Specialist to join our team in KSA. The ideal candidate will be fluent in Arabic and English, and have a strong...

Fluency in Mandarin and English is requiredAs a Technical Customer Service Specialist, you'll help field customer e-mail, chat, and phone contacts, interface with AWS Developer Support Reps, and represent AWS as you interact directly with our Developer community to resolve support issues. You will work with exceptionally driven, customer-obsessed customer...