Project Manager

2 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia Help AG Full time
About the Role

We are seeking a highly skilled and experienced Project Manager to join our team at Help AG. As a Project Manager, you will be responsible for overseeing the delivery of external and internal projects, ensuring customer satisfaction, quality delivery, and commercial success.

Key Responsibilities
  • Develop and implement Help AG's Project Management methodology and related tools and policies.
  • Plan and control all projects in delivery, overseeing and advising project managers and consultants in project management roles.
  • Report project status and take action where required, report project risks.
  • Oversee project plans and handle project escalations with management and customers.
  • Drive professional change management within the projects.
  • Develop project work plans, resolve project issues, mitigate strategies for project risks, and manage project resources.
  • Proactively develop standards and tools in Help AG, maintaining Help AG's project management methodology and ensure compliance to it.
  • Monitor and support other PM projects and periodically report progress status and risks to Head of PMO.
  • Build trusted and effective relationships with project managers by facilitating what is needed to ensure they deliver within budget, quality, and budget parameters.
  • Enhance and implement project governance policies and processes to support decisions on corporate investments projects.
  • Manage day-to-day project needs for different projects.
  • Orient, train, and shadow new joining PMs for their enablement until they are ready to manage projects on their own.
  • Support PMs in developing new PM deliverables and peer review PM deliverables if/when needed.
  • Monitor procedural compliance (i.e., issue tracking, scope management, risk management, etc.) and report results to Head of PMO.
  • Address project escalations as a first-level escalation point.
  • Ensure best practice information collection and exchange, training of project managers, and project participants.
  • Project budget controlling and reporting.
Requirements
  • Saudi Nationals will be preferred for this role.
  • Degree in computer science, information systems, electrical engineering, or a closely related degree.
  • Expert skills in Project Management.
  • PMP, PRINCE2, or similar formal PM certification required.
  • Customer and team-focused attitude, leadership qualification.
  • Expert skills in usage of MS-Office, especially MS-Project.
  • Outstanding organizational skills.
  • Vast experience in IT/IT-related projects.
  • Solid understanding of management systems, ISMS, BCMS, QMS, Information Security, and its technical aspects/products.
  • Being able to understand complex business processes and activities.
  • Outstanding controlling and leadership skills; being able to lead and motivate teams.
  • Flexible work approach, based on the job requirements, results-focused, active listener, excellent team player.
  • Strong interpersonal skills with the ability to collaborate well with others and reconcile differences among resources/departments.
  • Fluent English and Arabic required.
About Us

Help AG is the cybersecurity arm of e& enterprise (formerly Etisalat Digital) and provides leading enterprise businesses and governments across the Middle East with strategic consultancy combined with tailored information security services and solutions that address their diverse requirements, enabling them to evolve securely with a competitive edge.

Present in the Middle East since 2004, Help AG was strategically acquired by e& (formerly Etisalat Group) in Feb 2020, hence creating a cybersecurity and digital transformation powerhouse in the region.

Help AG has firmly established itself as the region's trusted IT security advisor by remaining vendor-agnostic, trustworthy, independent, and cybersecurity-focused. With best-of-breed technologies from industry-leading vendor partners, expertly qualified service delivery teams, and a state-of-the-art consulting practice, Help AG delivers unmatched value to its customers by strengthening their cyber defenses and safeguarding their business.

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