Information Systems Manager

4 days ago

Jeddah, Makkah Province, Saudi Arabia RAFFLES Full time
Job Summary

Raffles seeks a highly skilled IT Coordinator to manage and maintain its IT infrastructure, ensuring smooth operations and providing excellent support to staff and clients.

Key Responsibilities
  • Oversee day-to-day IT operations, including network administration, system maintenance, and user support.
  • Implement and maintain IT security measures to protect data and systems.
  • Collaborate with departments to identify IT needs and develop innovative solutions.
  • Manage IT projects, including planning, execution, and monitoring progress.
  • Provide technical support and troubleshoot hardware and software issues.
  • Conduct regular system audits and performance analyses to ensure optimal functionality.
  • Develop and maintain IT policies, procedures, and documentation.
  • Coordinate with vendors and service providers for IT equipment procurement and maintenance.
  • Train staff on new technologies and best practices.
  • Stay up-to-date with emerging technologies and industry trends.
Qualifications
  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • Minimum 2 years of experience in IT coordination or similar role.
  • Strong knowledge of network administration, security protocols, and IT infrastructure.
  • Proficiency in troubleshooting hardware and software issues.
  • Familiarity with IT project management methodologies.
  • Experience with cloud computing platforms and services.
  • Excellent analytical and problem-solving skills.
  • Strong communication and interpersonal skills.
  • Ability to work effectively in a team and collaborate across departments.
  • Detail-oriented with excellent organizational skills.
  • Customer-focused approach to IT support and service delivery.
  • Self-motivated with ability to work independently and manage multiple priorities.
  • Flexibility to adapt to changing technologies and work environments.
  • Certifications in relevant IT areas (e.g. CompTIA, ITIL, Microsoft, Cisco) are a plus.

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