Customer Service Expert
2 weeks ago
We are seeking a seasoned Customer Service Trainer & Quality Specialist to join our team at Tabby. This individual will be responsible for monitoring, evaluating, and improving the quality of customer interactions to enhance customer satisfaction and retention.
Key Responsibilities:- New Hire Training and Refresher Training: Deliver new hire training and refresher training, make recommendations for changes and enhancements to existing training content to the content team.
- Quality Assurance and Evaluation: Ensure proper documentation, notification, escalation, tracking and follow up of Nesting log-in, coaching, feedback sessions.
- Customer Satisfaction Analysis: Analyze and identify root causes of dissatisfaction and recommend solutions to improve customer satisfaction.
- Ongoing Skill Development: Complete your monthly log-in hours to stay updated on the Product and Process Knowledge.
- Team Collaboration: Participate in Quality Calibrations sessions.
- Process Improvement: Provide recommendations for procedural improvements (NHT student feedback).
- Training Effectiveness: Monitor and evaluate the effectiveness of training programs, and make necessary adjustments to improve outcomes.
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Customer Success Expert
1 week ago
Riyad Al Khabra, Saudi Arabia Rentokil Pest Control South Africa Full timeJob Description:Overview:Rentokil Pest Control South Africa is a leading provider of pest control services. We are seeking an experienced Customer Success Expert to join our team.Key Responsibilities:Achieve individual renewal targets by identifying growth opportunities and expanding services to existing clients.Perform regular check-ins with clients to...
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Customer Services
4 weeks ago
Riyad Al Khabra, Saudi Arabia Areeb Full timeThis is a remote position.On behalf of our client, we are looking for a Customer Services Representative to join their team in Saudi Arabia (Remote).Job Summary:As a call center agent, your responsibilities typically include handling customer inquiries, providing information about products or services, resolving issues, and ensuring customer satisfaction....
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Service Quality Expert
1 week ago
Riyad Al Khabra, Saudi Arabia Tabby Full timeWe are looking for a Service Quality Expert to join our team at Tabby in KSA. The successful candidate will have a strong background in customer service and experience in designing and delivering training programs.About the RoleThis is an excellent opportunity to work with a dynamic team and contribute to driving customer satisfaction and retention. You will...
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Customer Service Quality Assurance Expert
2 weeks ago
Riyad Al Khabra, Saudi Arabia Tabby Full timeJob DescriptionAt Tabby, we are seeking a skilled Customer Service Quality Specialist to join our team in Saudi Arabia. As a Customer Service Quality Specialist, you will be responsible for monitoring, evaluating, and improving the quality of our customer service interactions to ensure customer satisfaction and retention.Key ResponsibilitiesMonitor customer...
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Customer Service Agent
2 weeks ago
Riyad Al Khabra, Saudi Arabia Ninja Food Full timeNinja Food is looking for a friendly and customer-oriented individual to join our Customer Service team as a Customer Service Agent. As a Customer Service Agent, you will be responsible for providing exceptional support and assistance to our customers. The ideal candidate is a great communicator, problem solver, and has a passion for delivering outstanding...
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Customer Service Advisor
3 weeks ago
Riyad Al Khabra, Saudi Arabia National Parcel Stations Network Co. Full timeThe Customer Service Advisor is responsible for providing exceptional customer service while ensuring their needs are handled promptly and professionally. They are the front-line representatives of a company and are expected to be knowledgeable about the services the company offers.Responsibilities:Interacts with customers via call, email, social media, or...
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Customer Service Trainer
4 weeks ago
Riyad Al Khabra, Saudi Arabia Tabby Full timeCustomer Service Trainer - Saudi NationalDepartment: Customer Support OpsEmployment Type: Full TimeLocation: KSACompensation: ر.س9,000 / monthDescriptionWe are looking for a Customer Service Trainer & Quality Specialist to join our team in KSA. The ideal candidate will be fluent in Arabic and English and have a strong understanding of customer service...
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Customer Service Representative
4 weeks ago
Riyad Al Khabra, Saudi Arabia Tabby Full timeCustomer Service Representative - Saudi NationalApplication Deadline: 31 March 2025Department: Customer Support OpsEmployment Type: Full TimeLocation: KSACompensation: ر.س6,000 - ر.س7,500 / monthDescriptionJoin us in redefining customer experience at Tabby As a Customer Experience Representative, you'll be at the forefront of delivering seamless,...
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Customer Service Representative
2 weeks ago
Riyad Al Khabra, Saudi Arabia Ninja Food Full timeNinja Food is seeking a dedicated and customer-focused individual to fill the role of Customer Service Agent. This position requires strong communication skills, problem-solving abilities, and a passion for delivering exceptional customer experiences.Key Responsibilities:Respond to customer inquiries via multiple channels in a timely and professional...
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Customer Service Representative
2 weeks ago
Riyad Al Khabra, Saudi Arabia Talent 360 Full timeAbout Us:Talent 360 is a rapidly growing Fin-Tech company transforming expense management for businesses in the Middle East. We empower companies with innovative tools to simplify finance management.Position Overview:The Client Onboarding Specialist is an entry-level role focused on supporting customer onboarding, adoption, and satisfaction. This position...
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Customer Service Quality Specialist
4 weeks ago
Riyad Al Khabra, Saudi Arabia Tabby Full timeCustomer Service Quality Specialist - Saudi NationalDepartment: Customer Experience ManagementEmployment Type: Full TimeLocation: KSACompensation: ر.س8,000 / monthDescriptionWe are seeking a skilled Customer Service Quality Specialist to join our team in KSA. The ideal candidate will be fluent in Arabic and English, and have a strong understanding of...
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Customer Service Trainer Lead
1 week ago
Riyad Al Khabra, Saudi Arabia Tabby Full timeAt Tabby, we're seeking a highly skilled Customer Service Trainer Lead to join our team in KSA. This is an exciting opportunity to drive customer satisfaction and retention by delivering exceptional training programs.Job SummaryThe ideal candidate will have a strong background in customer service principles, best practices, and the cultural nuances of the...
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Customer Service Operations Director
1 week ago
Riyad Al Khabra, Saudi Arabia Tabby Full timeTabby is looking for a high-impact Customer Service Operations Director to drive excellence in our customer service operations in Saudi Arabia.Job DescriptionThe ideal candidate will work alongside the Head of the Contact Center to implement scalable service strategies, optimize workflows, and enhance operational efficiency. They will be instrumental in...
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Customer Success Expert
1 week ago
Riyad Al Khabra, Saudi Arabia AstroLabs Full timeLeadership & DevelopmentAs an experienced professional, you will take on mentorship and coaching responsibilities, supporting junior team members in developing their expertise. You will lead by example, demonstrating strong operational execution, problem-solving, and customer service skills.You will also participate in structured leadership development...
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Saudi National Customer Service Professional
2 weeks ago
Riyad Al Khabra, Saudi Arabia Tabby Full timeJob SummaryWe are seeking an accomplished Customer Service Quality Specialist to join our team at Tabby. The successful candidate will have a strong background in customer service quality assurance and will be able to work effectively in a fast-paced team environment.Main ResponsibilitiesOversee the delivery of high-quality customer service by monitoring...
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Software as a Service Expert
2 weeks ago
Riyad Al Khabra, Saudi Arabia Master-Works Full timeJob DescriptionMasters Works is seeking an experienced Software as a Service Expert to join our team. As a key member of our team, you will be responsible for designing and implementing SaaS solutions that meet our clients' business needs.Main ResponsibilitiesBusiness Analysis: Analyze clients' business requirements for SaaS solutions, identifying areas for...
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Field Service Expert
5 days ago
Riyad Al Khabra, Saudi Arabia Danaher Corporation Full timeJob DescriptionService Delivery: Perform onsite maintenance, installations, repairs, fault analysis, and upgrades of histopathology instruments in the Leica Biosystems portfolio.Customer Support: Provide phone support, Helpdesk assistance, and document customer information in CRM and Service management systems.Collaboration: Work closely with the Field...
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Attentive Guest Service Expert
1 week ago
Riyad Al Khabra, Saudi Arabia Zuma Restaurants Full timeZuma Restaurants is proud to be part of the Azumi collection, a global hospitality brand that inspires excellence and elevates guest experiences. As an Attentive Guest Service Expert, you'll play a crucial role in maintaining the high standards that define the Zuma experience.We're seeking someone who shares our values of Honor the Mastery, Do Unto Others,...
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Hairstyling Expert
1 week ago
Riyad Al Khabra, Saudi Arabia Domo Ventures W.L.L. Full timeAbout the JobWe are seeking a highly skilled Hairstyling Expert to join our team at Domo Ventures W.L.L. in Bahrain.The ideal candidate will have +5 years of experience in hairstyling and a valid license from a reputable cosmetology school.Key Responsibilities:Provide top-notch hairstyling services with knowledge of the latest styling trends.Explain...
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Riyad Al Khabra, Saudi Arabia Flow Full timeAbout the TeamWe're a passionate team at Flow, dedicated to creating a superior living environment that enhances the lives of our residents and communities. As a Leasing Agent, you will join a dynamic and innovative team that is shaping the future of residential living in Saudi Arabia.The RoleThis is a unique opportunity to join our team as a Leasing Agent,...