Customer Experience Insight Analyst

7 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Keeta Full time

We help people eat better, live better - that's our mission at Keeta, an independent brand of Meituan, the world's largest tech-driven retail company.

About Us:

Keeta is a revolutionary food delivery platform leveraging cutting-edge technology to provide fast, reliable, and seamless experiences.

With rapid expansion across key regions, including Hong Kong and Saudi Arabia, we're looking for talented professionals to join our team.

Your Role:

As a Customer Experience Business Analyst, you will play a crucial role in driving business growth through data analysis and insights.

You will work with large datasets, design and evaluate analytical methods, and collaborate with cross-functional teams to solve complex customer challenges.

This is an excellent opportunity to apply your analytical skills and passion for innovation to drive business success.

Requirements:
  1. Bachelor's degree or above
  2. 5+ years in data analytics, data science, or related fields
  3. Proficiency in SQL, Python, or other programming languages
  4. Experience with ETL processes, statistical analysis, and dashboard creation
  5. Strong communication & collaboration skills to influence stakeholders
  6. Proficiency in Chinese (Mandarin) & English for effective communication across teams
  7. Experience in the food & service delivery industry
  8. Strong background in customer experience analytics


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