Workshop and Service Manager

3 weeks ago


Jeddah, Makkah Province, Saudi Arabia Michael Page Full time
Job Summary

We are seeking a highly experienced Service Operations Manager to join our client's team in Saudi Arabia. As a key member of the organization, you will be responsible for overseeing the countrywide Service operations and ensuring that all workshops operate effectively and profitably.

Key Responsibilities
  • Functional Leadership: Assume functional responsibility of countrywide Service operations and ensure that all workshops operate effectively and profitably.
  • Strategic Planning: Prepare and implement budgets and business plans for the entire Service Operation.
  • Performance Management: Set and monitor Key Performance Indices to measure the success of the Service Operation.
  • Resource Management: Manage workshop productivity and efficiency, and plan and recruit manpower as needed.
  • Service Administration: Oversee Service and Warranty Administration, including planning and provision of workshop resources.
  • Training and Development: Develop and implement training programs to enhance the skills of Service Operation staff.
Requirements

The successful candidate must have a related technical degree (Mechanical / Automobile or similar) and a minimum of 10 years of experience within Heavy Equipment or Commercial Vehicles industries. You must have managed a Workshop & Service operation in the most recent part of your career. Experience in dealing with renowned Suppliers (Principals) on Service matters will be to your advantage.

About Our Client

Our client is a leading Automotive group in Saudi Arabia with multiple companies, including Heavy Equipment, Automotive, Media, Advertising, and Finance. This group has been operating since 1945 and its performance standards are often benchmarked in the industry.

What's on Offer

This is an excellent career opportunity for a Service Manager who is looking to move to an exciting business in Saudi Arabia. Our client is offering an attractive tax-free package with additional benefits, including private medical insurance, annual flights, and an attractive bonus scheme.



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