Head Waiter

5 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia PILLARS Full time
Head Waiter Position

We are seeking a highly skilled and experienced Head Waiter to join our team in Riyadh, Saudi Arabia.

Key Responsibilities:
  • Oversee the dining experience of our guests and lead a team of waitstaff to deliver exceptional service.
  • Train and mentor new staff members on restaurant policies, procedures, and service standards.
  • Create and maintain a positive work environment for the waitstaff, promoting teamwork and a strong work ethic.
  • Monitor and maintain the cleanliness and organization of the dining area, ensuring a pleasant and comfortable atmosphere for guests.
  • Greet and seat guests, taking their orders and providing recommendations on menu items.
  • Ensure all food and beverage orders are accurately entered and delivered to guests in a timely manner.
  • Handle any guest complaints or concerns in a professional and timely manner, working to resolve issues and ensure guest satisfaction.
  • Collaborate with kitchen staff to ensure smooth and efficient service, communicating any special requests or dietary restrictions to the kitchen team.
  • Manage inventory and supplies for the waitstaff, ensuring adequate stock levels and placing orders as needed.
  • Adhere to all health and safety regulations and procedures, maintaining a safe and clean work environment at all times.
Qualifications:
  • Previous experience as a Head Waiter or captain in a high-end restaurant is required.
  • Excellent communication and leadership skills.
  • Strong knowledge of food and beverage service, including wine pairing and menu recommendations.
  • Ability to multitask and work in a fast-paced environment.
  • Knowledge of health and safety regulations and procedures.
  • Good command of English is required, Arabic is a plus.


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