Employee Relations Specialist
4 days ago
- Assist in the development of new Human Resources Systems, processes and procedures in order to improve efficiency and meet the changing requirements of internal clients.
- Prepare, reconcile and process monthly ER related reports for TASNEE management, ensuring timely completion of error free job.
- Participate in specific projects, allocated by superiors, within set terms of reference and defined processes, in order to support the achievement of desired objectives within agreed quality and time requirements.
- Undertake information gathering, research and analysis of data, as directed, to provide relevant feedback.
- Respond to basic day-to-day employee requests for information or advice to help support the meeting of HR requirements within defined departments.
- Ensure that Employee Relations policies and procedures are properly administered and delivered in a fair and consistent manner.
- Manage Employee Relations related data, in coordination with human resource, for timely transfer of correct information to the section head.
- Act as an administrator for the Performance evaluation program, answer queries and update employee information in the system.
- Attend human resource related seminars and conferences and read industry journals and magazines to stay current on trends and legal requirements.
- Take care of issues related to long-term absence from job and other complaints from department managers or supervisors.
- Investigate, analyze and make appropriate recommendations regarding complex employee relation issues, exercise influence appropriately.
2-4 years' experience with
Bachelor's degree in Human Resources, Business Administration or a related filed.
Conflict Resolution
Mediating disputes: Act as a neutral third party to resolve conflicts between employees, supervisors, or between teams. Use mediation and negotiation skills to find mutually agreeable solutions.
Investigating complaints: Investigate employee grievances, complaints, or workplace issues, ensuring fair treatment and adherence to company policies and legal requirements.
Provide support: Offer guidance and support to employees experiencing workplace conflicts or concerns, helping them navigate resolutions and understand their rights.
Policy Development and Enforcement
Develop employee relations policies: Collaborate with HR and management to create, review, and update workplace policies related to employee behavior, performance, ethics, and workplace culture.
Ensure compliance: Ensure that company policies comply with labor laws, regulations, and industry standards, including those related to discrimination, harassment, and workplace safety.
Policy enforcement: Enforce company policies and procedures consistently and fairly, ensuring that all employees are treated equitably and in compliance with company standards.
Employee Engagement and Satisfaction
Monitor employee morale: Assess employee satisfaction levels and morale through surveys, feedback mechanisms, and regular check-ins, identifying areas for improvement.
Promote employee engagement: Develop and implement programs or activities that foster positive employee relations, enhance engagement, and create a more inclusive, supportive work environment.
Organize employee events: Plan and coordinate employee engagement activities, team-building events, or recognition programs to foster camaraderie and boost morale.
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