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Customer Repair Representative

3 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia NOV Full time
  • Track all inquiries for quotations upon customer contact and equipment arrival at the inbound equipment.
  • Contact customers to define the necessary scope of work.
  • Create, revise and update Quality Plans as needed.
  • Carry out credit limit checks, and ensure customers are not on black or watch log lists by using the Global Compliance System.
  • Work on difficult issues regarding client complaints and other issues.