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Senior Patient Acceptance Representative

3 weeks ago

Riyadh, Saudi Arabia King Faisal Specialist Hospital and Research Centre Full time

Receives patients or their representatives seeking access to the services of Hospital’s. Informs them about the Hospital policies and procedures.

**Essential Responsibilities and Duties**:
1. Receives patients or their representatives seeking access to the services of KFSH&RC.

2. Acts as liaison officer between patients or their representatives and staff of the Patient Acceptance processing the patient’s referrals.

3. Verifies if patients concerned possess the required documents (Royal Orders, Medical Reports and other relevant medical information, i.e. x-rays, pathological slides).

4. Scans medical reports in the electronic referral system.

5. Directs patients or their representative to the proper authority if documentation is incomplete.

6. Prepares to any inquiry of the public pertaining to the Patient Acceptance Services.

7. Receives copies of Royal Order for Medevac patients and follows-up cases in the department.

8. Makes daily printing and follows up cases which are pending in the department by calling the Case Managers.

**Education**:
Master’s or Bachelor’s Degree in Business Administration, Public Administration, Healthcare Administration, or other related discipline is required.

**Experience Required**:
One (1) year of related experience with Master’s, or three (3) years with Bachelor’s is required.

**Other Requirements(Certificates)**:
Saudi Nationals Only.