Receiving Agent

**What’s the job?**

A Receiving Agent is responsible for maintaining inventory counts and quality control procedures for incoming and outgoing products. Duties include receiving delivery and checking incoming items against product invoices, organizing and storing shipments until they receive outgoing order requests and notifying management / departments when they don’t have enough of a particular product to fulfill orders.

**Your-day-to-day**

**People**
- Coordinate and communicate with other departments in matters concerning receiving and internal control.
- Collaborate with Purchasing Supervior and/or Purchsing Manger or Department Heads on receiving issues.
- Respond to a vendor, Department Heads, and other employees’ inquiries relative to Receiving.
- Promote and maintain a safe, productive, and positive workplace.
- Promote teamwork and quality service through regular communication and coordination with managers, team members, and other departments.
- Communicate and ensure compliance with Receiving policies and procedures.

**Financial**
- Maintain internal controls of purchase requisitions (request).
- Assuring no damaged items are sent or received
- Inspecting deliveries for deficiencies and reporting any found
- Ensure cleanliness and organization in all work areas.
- Coordinate with respective department heads to ensure the receiving of products.
- Ensure regular, correct, and best quality supplies at all times.
- Support promptly on urgent requirements of the operations.
- Perform related duties and special tasks as assigned.
- Assisting with billing and invoices as needed

**Guest Experience**
- Take action to address Receiving issues.
- Notify departments of arriving materials for prompt removal from receiving area.
- Ensure that incoming merchandise is undamaged, quantities are as indicated in the accompanying invoice/delivery docket, and meets the IHG quality standards.

**Responsible Business**
- Establish adequate record-keeping.
- Establish standard receiving specifications.
- Strict implementation of the Control Self-Assessment (CSA).
- Aware of duty of care and adhere to occupational, health, and safety legislation, policies, and procedures.
- Familiar with property safety, first aid, fire, and emergency procedures, and operating equipment safely and cautiously.
- Assist in various storeroom areas including inventory, receiving, storing, and dispersing hotel goods to ensure supply needs are timely and efficient.
- Packaging products for return to vendors and filling out any paperwork necessary
- Signing for delivered goods
- Assisting with the unloading of products
- Leading storage procedures
- Helping to maintain a clean and safe receiving area
- Following safety procedures to avoid injuries or accidents
- Notifying the Purchasing Coordinator of any issues
- Assist with other duties as assigned.

**What we need from you**

**Education** - High School diploma

**Service years** - At least 2 years of previous Accounting, Purchasing or Receiving experience

K**nowledge and skills**
- Valid Health Certificate.
- Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances
- Problem-solving and reasoning abilities
- Devise, prepare and maintain spreadsheets using various software systems, and knowledge of computerized financial reporting systems and programs
- May be required to work nights, weekends, and/or holidays
- Proper communication skills when interacting with colleagues and leadership
- Proficiency in Microsoft programs specifically MS Outlook and MS Excel
- Proficiency with property management systems and point-of-sale systems and software
- Familiar with balancing budgets and understanding how different money habits affect overall financial performance.
- Demonstrate a high send of ethics that may include reporting employees stealing from the Resort and identifying and exploiting loopholes in the budget

**Language**
- Fluent in English (speaking, listening, reading and writing)
- Interpersonal communication skills and teamwork are a must in this role

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?

Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.

Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an