Reservations Agent
2 weeks ago
**Additional Information**
**Job Number**25145733
**Job Category**Reservations
**Location**Four Points by Sheraton Jeddah Corniche, Cornich Road, Jeddah, Saudi Arabia, Saudi Arabia, 23731
**Schedule**Full Time
**Located Remotely?**N
**Position Type** Non-Management
***
Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
- At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
-
Reservation Agent
2 weeks ago
Jeddah, Saudi Arabia EKONO by Leva Full timeWelcome to EKONO Jeddah. Ekono Hotels are fun, trendy and smart. Our new family of hotels are connected by their individual characters that make every moment of guest memorable. Clean and trendy hotels where people feel happy, comfortable and relaxed Becoming part of the EKONO family Job Summary As **Room Reservations Agent / Executive**, you are...
-
Reservations Sales Agent
1 week ago
Jeddah, Makkah Province, Saudi Arabia Red Sea Global Hospitality Full time 40,000 - 60,000 per yearJoin Red Sea Global Hospitality and become part of a team leading the change in responsible development and regenerative tourism.Job Title:Reservations Sales AgentDepartment:ReservationsReporting to:Cluster Revenue and Distribution ManagerProperty:Red Sea Global HospitalityAbout UsWelcome to the next generation of hospitality excellence. We're on a mission...
-
Reservation Agent
17 hours ago
Jeddah, Saudi Arabia Shangri-La Hotels Full timeShangri-La Jeddah Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play...
-
Reservations Agent
2 weeks ago
Jeddah, Saudi Arabia Marriott International, Inc Full time**Posting Date** Jun 15, 2021 **Job Number** 21060706 **Job Category** Reservations **Location** Le Méridien Al Hada, Al Hada Ring Road, Taif, Saudi Arabia, Saudi Arabia VIEW ON MAP **Brand** Le Méridien **Schedule** Full-Time **Relocation?** N **Position Type** Non-Management **Located Remotely?** N At Le Méridien, we believe in helping guests...
-
Reservation Agent
5 days ago
Jeddah, Saudi Arabia Rosewood Hotel Group Full time**General Information**: - Country/Region - Saudi Arabia - Province/City - Jeddah - Location - Rosewood Jeddah - Department - Sales & Marketing - Job Type - Full-time Permanent - Description of Duties: - Handles all reservations for rooms, in a professional manner and at all times seek opportunity to up sell to those guests - Assist the revenue secretary...
-
Reservation Agent
24 hours ago
Jeddah, Makkah Province, Saudi Arabia IHG Hotels & Resorts Full timeJob OverviewProvide prompt, courteous and efficient handling of all requests for guest room reservations, changes, and cancellations in accordance with established standards and/or scripts. Respond to and provide information on hotel services, local attractions, travel directions, etc.At InterContinental Hotels & Resorts we want our guests to feel special,...
-
Travel Agent
2 weeks ago
Jeddah, Makkah Province, Saudi Arabia Etqan Company Full time 40,000 - 60,000 per yearTravel and Tourism ConsultantThis is a full-time on-site role for a Travel Agent located in Jeddah. The Travel Agent will be responsible for managing travel arrangements for clients, including booking reservations, organizing transportation, and coordinating car rentals. The role requires fostering positive relationships with customers, providing excellent...
-
Travel Agent
1 week ago
Jeddah, Makkah Province, Saudi Arabia Western World Travel And IT Services Full time 30,000 - 60,000 per yearCompany DescriptionWestern World Travel And IT Services is a Jeddah-based company specializing in comprehensive Travel Management and IT solutions for individuals and organizations. We offer end-to-end travel services, including local and international flight bookings, hotel reservations, corporate travel management, and visa assistance. Our IT services...
-
Clerk-reservations
2 weeks ago
Jeddah, Saudi Arabia Marriott International, Inc Full time**Job Number** 22138383 **Job Category** Reservations **Location** Four Points by Sheraton Makkah Al Naseem, Third Ring Road Al Naseem District at Al Rajhi Mosque, Makkah, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests,...
-
Reservations Manager
2 weeks ago
Jeddah, Saudi Arabia voco Full time**RESERVATION** **S** **MANAGER** **DEPARTMENT **- Sales & Marketing **REPORTS TO **- Director of Sales & Marketing If there’s one thing we know, it’s that a great host is at the heart of every great stay. And it might be stating the obvious, but at home or in a hotel, we think the trick to being a great host is understanding what your guests want and...
