Chief Sales Officer

**About FAMA TECHNOLOGIES**

FAMA Technologies specializes as a One Stop Shop offering high end IT solutions to the Hospitality and Retail Verticals. A part of FAMA Holding group, FAMA Technologies grew rapidly since its inception in 2007 and now enjoys a position of a market leader.

Our tech-based solutions include IT Infrastructure, Point of Sales Systems, Retail Management Systems, Digital Signage Solutions, Paging Systems, Table Services, Self-Ordering Kiosk, Drive Thru, Proximity Technology Solutions and innovative Social Wi-Fi. We also handle Service Level Agreements (SLAs) for all of our products. Given our wide reach and one-stop shop capabilities, FAMA Technologies suffices as an optimal business partner with a consultative acumen to perform the assessment, planning, supply, installation, testing and maintenance for any technological project at hand. We cater to Global Restaurant Chains and are pioneers in QSR, Casual Dining and Upscale Dinning

**Job Summary**:
The Chief Sales Officer is responsible for overseeing the sales function within the company, formulating sales strategies, and leading the sales team to achieve and surpass revenue targets. The CSO plays a vital role in aligning the sales function with the company’s overall business objectives and growth strategy.

**Key Responsibilities**:

- Develop and implement a comprehensive sales strategy that aligns with the company’s goals and objectives.
- Promote a high-performance culture that incentivizes results, recognizes top performers, and fosters a collaborative team environment.
- Develop a mentorship program for junior sales staff to groom future leaders within the organization.
- Act as a change leader within the sales department, ensuring smooth transitions during new product launches, acquisitions, or other organizational shifts.
- Maintain clear communication during periods of change to manage team expectations and keep morale high.
- Forecast annual, quarterly, and monthly sales revenue and monitor performance against these goals.
- Lead, manage, and mentor the sales team to enhance performance and ensure professional growth.
- Establish training programs to strengthen the team's skills and product knowledge.
- Streamline the sales process to maximize efficiency and effectiveness.
- Implement best practices and sales methodologies tailored to the IT industry.
- Build and maintain strong relationships with key clients and stakeholders.
- Oversee the development of customer relationships to ensure satisfaction and retention.
- Conduct market research and competitor analysis to identify new business opportunities and industry trends.
- Collaborate with marketing teams to develop targeted campaigns and generate quality leads.
- Work closely with other departments, including marketing, product development, and customer service, to align sales strategies with overall business objectives.
- Provide feedback and insights to the product team regarding client needs and preferences.
- Develop key performance indicators (KPIs) to monitor and measure sales performance.
- Present sales reports to the executive team and stakeholders, highlighting successes, challenges, and recommendations.
- Oversee the sales budget, manage expenditures, and ensure that the department operates within its financial limits.
- Evaluate return on investment (ROI) for sales strategies and initiatives.

**Qualifications**:

- **Education**: Bachelor’s degree in Business Administration, Marketing, Information Technology, or related field. A Master’s degree (e.g., MBA) is preferred.
- **Experience**: Minimum of 10 years in sales, with at least 5 years in a leadership position, preferably within the IT industry.
- **Skills**:

- Proven track record of achieving and exceeding sales targets.
- Strong leadership and team management capabilities.
- Excellent negotiation, communication, and interpersonal skills.
- Proficiency in sales tools and CRM software.
- Strategic thinking and problem-solving abilities.

**Key Competencies**:

- Visionary leadership with the ability to motivate a team.
- In-depth understanding of IT products and services.
- Data-driven mindset with the ability to analyze and leverage sales metrics.
- Flexibility and adaptability to market changes.

**Job Types**: Full-time, Permanent

Pay: ﷼7,000.00 - ﷼13,000.00 per month

Application Question(s):

- Expected CTC?

**Experience**:

- total work: 5 years (preferred)