Call Center Agent

2 weeks ago

Riyadh, Saudi Arabia Provista consultants Full time

**Responsibilities**:

- Handle incoming and outgoing calls with professionalism.
- Assist customers with banking inquiries and service requests.
- Provide accurate information and resolve complaints effectively.
- Follow up on customer issues to ensure resolution.
- Achieve targets related to calls, tickets, and closures.

**Requirements**:

- Preferably 1-2 years of experience in a call center role within the banking sector.
- Fluent in Arabic and English (spoken and written).
- Strong communication and problem-solving skills.
- Ability to work under pressure and meet performance targets.

**Benefits**:

- Competitive salary.
- Bonus & Incentives based on tickets and closures.
- Medical Insurance coverage.
- Career growth opportunities.

**Job Types**: Full-time, Contract
Contract length: 18 months

**Education**:

- Bachelor's (required)

**Language**:

- English (preferred)

**Location**:

- Riyadh (required)

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