Call Center Manager

Call Center Agent (Arabic/English) Key Responsibilities: - Provide accurate information and support to customers regarding products and services. - Follow up on open cases and ensure resolution and closure. - Escalate complex cases to relevant internal teams as needed. - Maintain detailed and accurate records of customer interactions. - Work flexible...

Job Title: Call Center ManagerClinic Name: Medica ClinicLocation: Riyadh – Saudi ArabiaDepartment: Customer Service / OperationsReports To: Operations Manager / Clinic Director⸻Job Summary:The Call Center Manager at Medica Clinic is responsible for leading and supervising the call center team to ensure excellent patient service, efficient appointment...

Join our medical center team and help us provide an excellent patient experienceKey Responsibilities:• Answer incoming calls from patients professionally and courteously.• Schedule and manage patient appointments.• Respond to patient inquiries and provide accurate information about services.• Maintain and update patient records accurately.•...

Position Overview:As the Call Center Manager, your core mission will be to create and manage a high-efficiency, professional call center for our company. You will be fully responsible for the end-to-end setup, including team formation, establishing operational systems, controlling costs, and ensuring the achievement of key performance indicators set by our...

We are looking for an experienced Call Center Manager to lead our customer service team in a leading aesthetic and dermatology clinic.If you have strong leadership skills, experience managing a team, and a passion for customer care — we'd love to meet youRequirements:Minimum 3 years of experience in call center or customer service, with at least 1 year in...

About the Company:Extensya is a global leader in operating and managing customer service centers, with a strong presence across the Middle East. The company provides customer support services to several major organizations in various sectors, offering innovative solutions and high-quality services.Job Title:Call Center SupervisorLocation:On-site at Extensya...

Job ObjectiveThe Call Centre Representative serves as the first point of contact for customers, handling inquiries, scheduling appointments, and resolving concerns to ensure a seamless customer experience. They play a critical role in maintaining satisfaction, promoting services, and supporting the polyclinic's operational and sales goals.Role DescriptionThe...

We're HiringPosition:Call Center Operations ManagerLocation: KSAJob Description:We are seeking a highly experienced Call Center Manager with a strong background in e-commerce account management, customer service leadership, and vendor performance management. This role will oversee call center operations in Jordan, ensuring exceptional customer experience,...

Call Center Agent (Arabic/English) Key Responsibilities: - Provide accurate information and support to customers regarding products and services. - Follow up on open cases and ensure resolution and closure. - Escalate complex cases to relevant internal teams as needed. - Maintain detailed and accurate records of customer interactions. - Work flexible...

Are you the one we're looking for?We're looking for a Call Center Representative to join our customer support team in Riyadh. If you're passionate about helping people, speak the Saudi dialect fluently, and thrive in fast-paced environments, this is your chance to be the voice of Darbk and create exceptional service experiences. Job Title: Call Center...