Application Support Specialist

4 days ago

الرياض, Saudi Arabia Alkaffary Group Full time

**Responsibilities**:

- Provide technical support and troubleshooting for Retail Pro system users, addressing any software-related issues promptly and effectively.
- Collaborate with end-users to understand their needs and provide guidance on how to best utilize the Retail Pro system.
- Conduct system analysis, configuration, and customization to meet specific business requirements within the Retail Pro environment.
- Develop and maintain system documentation, including user guides and manuals, to facilitate user training and knowledge sharing.
- Collaborate with the IT team and software developers to escalate and resolve complex technical issues related to Retail Pro and its integration with SAP.
- Perform regular system maintenance tasks, such as updates, patches, and backups, to ensure system stability and security.
- Conduct training sessions for end-users on Retail Pro functionalities and best practices to enhance system utilization and efficiency.
- Stay up-to-date with the latest Retail Pro features, updates, and industry trends to provide proactive support and recommendations for system improvements, especially in the context of SAP integration.

**Requirements**:

- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Strong technical skills in system analysis, configuration, and troubleshooting.
- Excellent communication and interpersonal skills to effectively interact with end-users and technical teams.
- Ability to work independently and collaboratively in a fast-paced environment.
- Strong problem-solving abilities and a customer-oriented approach to support delivery.

This description outlines the key responsibilities and qualifications required for an Application Support Specialist with experience in the Retail Pro system and expertise in the integration between SAP and Retail Pro.

  • Application Support Specialist

    1 week ago

    الرياض, Saudi Arabia Fama Technologies Pvt Ltd Full time

    **About FAMA TECHNOLOGIES** FAMA Technologies specializes as a One Stop Shop offering high end IT solutions to the Hospitality and Retail Verticals. A part of FAMA Holding group, FAMA Technologies grew rapidly since its inception in 2007 and now enjoys a position of a market leader. Our tech-based solutions include IT Infrastructure, Point of Sales...

  • Sas Application Support Specialist

    4 days ago

    الرياض, Saudi Arabia TAWANTECH Full time

    **Job Title**: SAS Technical Support **Location**: Riyadh, Saudi Arabia **Department**: IT / Technology **Job Summary**: **Key Responsibilities**: **Technical Support for SAS Applications**: - Troubleshoot and resolve technical problems related to SAS 9.4 and SAS Viya, ensuring that all systems function properly across all environments. - Assist in...

  • Senior Credit Controller

    1 week ago

    الرياض, Saudi Arabia Informa Global Support Full time

    **Company Description** Informa** is a leading international events, intelligence and scholarly research group. We’re the specialist’s specialist. Through hundreds of powerful brands, we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make...

  • Applications Support Specialist

    2 days ago

    الرياض, Saudi Arabia CCDS Full time

    **Responsibilities**: - Collaborate with cross-functional teams to identify and implement solutions for recurring problems - Conduct user training and create user guides and documentation - Document support processes and procedures - Ensure timely response and resolution of customer issues, adhering to service-level agreements (SLAs) - Deliver excellent...

  • Endpoint Applications Specialist

    1 week ago

    الرياض, Saudi Arabia Greenberg Traurig Full time

    Greenberg Traurig (GT), a global law firm, has an exciting full-time employment opportunity for an Endpoint Applications Specialist in our Technology department of our Riyadh, Kingdom of Saudia Arabia office. We offer competitive compensation and an excellent benefits package. Position Summary: Duties & Responsibilities: - Perform product and system...

  • Endpoint Applications Specialist

    7 days ago

    الرياض, Saudi Arabia Greenberg Traurig Full time

    Greenberg Traurig (GT), a global law firm, has an exciting full-time employment opportunity for an Endpoint Applications Specialist in our Technology department of our Riyadh, Kingdom of Saudia Arabia office. We offer competitive compensation and an excellent benefits package. **Position Summary**: **Duties & Responsibilities**: - Perform product and...

  • Applications Support Associate

    4 days ago

    الرياض, Saudi Arabia JPMorgan Chase Full time

    Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation. **Job responsibilities** - Take ownership and responsibility to ensure assigned operational are completed in a satisfactory and timely manner - Develop strong working relationships locally and with international hub...

  • IT Support Specialists

    1 week ago

    الرياض, Saudi Arabia Nice One Full time

    We are seeking a dedicated and tech-savvy individual to join our IT team as an IT Support Specialist. This role is critical in providing technical assistance, ensuring smooth IT operations, and enhancing the organization's technology use efficiency. **Key Responsibilities in IT Support**: - **Technical Assistance**: Provide technical support to staff,...

  • IT Support Specialist

    3 days ago

    الرياض, Saudi Arabia CCDS Full time

    CCDS is a leading provider of information technology and services, specializing in delivering innovative IT solutions and next-gen cybersecurity services. We are currently looking for a dedicated Saudi IT Support Specialist to join our dynamic team. This role will be crucial in providing technical support and guidance to our clients, ensuring they receive...

  • Technical Support Specialist

    7 days ago

    الرياض, Saudi Arabia Accounts Quality For Financial Consulting Full time

    **Summary**: The Level 1 Support Specialist is responsible for providing first-line technical support to end-users. This role involves responding to and resolving technical inquiries, troubleshooting hardware and software issues, and escalating more complex problems to higher-level support staff. **Key Responsibilities**: 2. **Troubleshooting**: - Identify...