Itsm Specialist

**Overview**: We are looking for a freelance ITSM Specialist to implement IT service management platforms that improve IT support and governance for small businesses. **Responsibilities**: - Configure ITSM tools (Zoho Desk, ServiceNow, ManageEngine, Jira). - Implement ticketing, incident, problem, and change management processes. - Set up SLAs, reports,...

We are looking for an experienced ServiceNow ITSM & SPM Developer with 6-8 years of experience, including 5+ years in ServiceNow development. The role involves delivering high-quality solutions across IT Service Management and Strategic Portfolio Management modules while supporting both onsite and offshore engineering teams. Key Responsibilities:Develop and...

We are looking for an experienced ServiceNow ITSM & SPM Developer with 6-8 years of experience, including 5+ years in ServiceNow development. The role involves delivering high-quality solutions across IT Service Management and Strategic Portfolio Management modules while supporting both onsite and offshore engineering teams. Key Responsibilities: Develop and...

Operational Enhancement Assessment - Incident, Change & Release Management SME **Role Summary**: The ITSM Process SME will be the lead expert responsible for evaluating the current design, execution, governance, and tooling related to Incident, Change, and Release Management. Leveraging deep expertise in these specific ITSM disciplines and the ITIL framework...

Company Description Jisr HR is a cloud-based Human Capital Management (HCM) platform designed specifically for companies in Saudi Arabia. It offers a comprehensive suite of HR and payroll tools—including HRIS, payroll processing, time and attendance, recruitment (ATS), performance management, employee engagement, business travel and expenses, workflow...

Rackspace Technology is a leading provider of expertise and managed services across all the major public and private cloud technologies. We've evolved Fanatical Support to encompass the entire customer journey — providing Fanatical Experience from first consultation to daily operations. Our passionate experts combine the power of proactive, always-on...

Job Purpose:We are seeking an experienced Ticketing Systems Operations Specialist to provide operational and technical support for a live entertainment ticketing platform, Horizon by VGS. The role is focused on ensuring system stability, service continuity, and rapid issue resolution in a live, high-availability environment. The successful candidate will...

Job Purpose:We are seeking an experienced Ticketing Systems Operations Specialist to provide operational and technical support for a live entertainment ticketing platform, Horizon by VGS. The role is focused on ensuring system stability, service continuity, and rapid issue resolution in a live, high-availability environment. The successful candidate will...

**Role Overview**: **Requirements**: **Qualifications**: **Education**: - Bachelor’s degree in IT, Computer Science, or a related field. - ITIL certification (or equivalent) required; additional certifications are a plus. **Experience**: - Minimum 4 years of experience in IT and business/industry environments. - Strong background in defining, designing,...

700Apps is seeking a highly skilled ServiceNow Consultant to join our dynamic team. In this role, you will leverage your expertise in the ServiceNow platform to deliver innovative IT service management (ITSM) solutions that drive efficiency and enhance user experiences. You will collaborate with various stakeholders to gather requirements, design solutions,...