Desktop Support Engineer

1 day ago

جدة, Saudi Arabia Axiom Technologies Full time

We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.

**IT Skills and Experience**
- Desired Experience:

- Computer OS/Peripherals troubleshooting
- Handling Different PC Operating Systems ( Windows 7/8 and 10)
- Performing Hardware Software Installation ( understanding of deployment tools like SCCM)
- Basic knowledge of SOE and group policies
- Printer support
- Good knowledge of MS Office tools installation & troubleshooting
- Excellent customer service and people skills
- Field experience supporting a variety of technologies and services
- Advanced technical abilities including solid troubleshooting skills applicable to Windows, Apple, and virtual operating systems
- Ability to manage time and resources to meet or exceed expectations in high-profile situations while maintaining professionalism under pressure

**Personal Attributes**:

- Excellent End-user computing skills.
- Good knowledge of Infrastructure support.
- Strong analytical and problem-solving capabilities
- Well-organized and extremely detail-oriented
- Strong customer service ethic and excellent communication skills, both oral and written
- Passionate about delivering quality no matter what you are doing
- Can work both independently and in a collaborative team-oriented environment
- A self-starter, motivated to push the limits and think outside of the box
- Fondness for solutions that are simple, elegant, and effective
- Ability to work with and maintain confidential information
- Language Proficiency: German, English

In-depth knowledge of:

- Windows OS (e.g. XP, Vista, Windows 7, 10)
- PCLaptop hardware
- PCLaptop peripherals, including printers
- Mobile devices

Basic knowledge of:

- Active Directory
- Exchange
- Apple OS
- SCCM

**IT Qualifications**

At least two of the following:

- PCLaptop OEM Maintenance Certification
- CompTIA A+ Certification
- Microsoft Certified IT Professional (MCITP) certification in the desktop area
- Microsoft Office Specialist (MOS) Certification

**Experience in a similar role**
- 3+ years of relevant experience.

**What next?

  • Desktop Support Technician

    1 week ago

    جدة, Saudi Arabia Sharp Brains Ltd Full time

    **Job Types**: Full-time, Contract Contract length: 12 months Pay: ﷼6,760.00 per month **Experience**: - Desktop support: 4 years (preferred) **Language**: - Fluent English (preferred) - Fluent Arabic (preferred) **Location**: - Jeddah (preferred) Application Deadline: 07/09/2024

  • IT Support Engineer

    2 weeks ago

    جدة, Saudi Arabia TechZone Full time

    **Responsibilities**: - Diagnose and resolve technical issues related to laptops, computers, and mobile phones - Setting up and configuring new laptops, desktops, and mobile phones - Install authorized software to laptops and desktops - Antivirus installation to all desktops and laptops - Maintain standard KPI, SLA, OLA - Maintain proper record on ITSM tool...

  • V.i.e - Field Services Engineer - Jeddah - (F/H)

    7 days ago

    جدة, Saudi Arabia LE - ENGINEERING SUPPORT & SERVICES Full time

    LE - ENGINEERING SUPPORT & SERVICES recrute: Safran est un groupe international de haute technologie opérant dans les domaines de l'aéronautique (propulsion, équipements et intérieurs), de l'espace et de la défense. Sa mission : contribuer durablement à un monde plus sûr, où le transport aérien devient toujours plus respectueux de l'environnement,...

  • Technical Support Engineer

    1 day ago

    جدة, Saudi Arabia Danfoss Full time

    Requisition ID: 40069- Job Location(s): Jeddah, SAJoin an inclusive and dynamic work environment at Danfoss, where we celebrate diversity and value the unique perspectives each team member brings. We are currently seeking a Technical Support Engineer to contribute to our diversity team's initiatives. If you're passionate about air conditioning unit design,...

  • System Engineer

    2 days ago

    جدة, Saudi Arabia Ibix Global Tech Full time

    **Job** **Description**: **Key Responsibilities**: - Manage and maintain Windows Servers and Desktop environments. - Implement and manage Microsoft Intune and Endpoint Management solutions. - Perform system migrations, including domain-to-domain migrations and user profile transitions. - Develop and execute PowerShell scripts for automation and system...

  • Senior Engineer

    1 day ago

    جدة, Saudi Arabia Microland Full time

    **Required Skills**: Technology | End User Issues | Printer+Scanner+Outoook+MS Office+Applications **Education Qualification**: Diploma **Certification Mandatory / Desirable**: Technology | IT Certifications | HDI Certification | ITIL Foundation Details: 2. Ability to comprehend end users from International locations over the phone 3. Recording,...

  • Senior IT Support Specialist

    6 days ago

    جدة, Saudi Arabia Perfect Purity LLC Full time

    Ensure technical assistance and support to the organization's staff and end-users by resolving hardware, software, and network issues. The IT Support Specialist ensures the smooth and efficient operation of IT resources, educates users on best practices, and aids in implementing IT solutions that align with the organization's objectives. This role is...

  • Senior Administrator

    1 day ago

    جدة, Saudi Arabia Microland Full time

    **Required Skills**: Technology | End User Issues | Printer+Scanner+Outoook+MS Office+Applications Domain | IT in Banking | Customer Support Behavioral | Aptitude | Communication Behavioral | Aptitude | Information Processing **Education Qualification**: Any Graduate (Engineering / Science) 2. Ability to comprehend end users from international locations...

  • Service Desk Analyst

    1 week ago

    جدة, Saudi Arabia Ceenex Global LLC Full time

    **What You'll Do**: - Diagnose and resolve hardware, software, and network issues. - Document and track issues using a ticketing system. - Escalate complex problems to higher-level support teams as necessary. - Assist with the setup and deployment of new hardware and software. - Provide training and guidance to end-users on IT-related topics. - Maintain an...

  • Service Desk Lead

    1 week ago

    جدة, Saudi Arabia Ceenex Global LLC Full time

    **What You'll Do**: - Diagnose and resolve hardware, software, and network issues. - Document and track issues using a ticketing system. - Escalate complex problems to higher-level support teams as necessary. - Assist with the setup and deployment of new hardware and software. - Provide training and guidance to end-users on IT-related topics. - Maintain an...