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Senior Program Manager
3 weeks ago
**Who we Are**
AstroLabs is the largest business expansion platform in the GCC and Saudi Arabia. Over the past decade, we have become a catalyst for industry development and innovation across multiple economic sectors by:
(a) Supporting regional and global players as they enter new markets.
(b) Driving innovation within large corporations by developing tailored launchpads that align with industry needs, facilitating both internal and external transformation.
(c) Custom-designing programs for government institutions to upskill talent, promote local businesses, and import international expertise, ultimately fueling economic growth.
**The Role**
AstroLabs is looking to hire 2 Senior Program Managers for 2 separate programs.
1) A **Senior Program Manager** for a **4 month program** in KSA with a client (Insurance sector) focused on Internal Innovation. It’s a strategic initiative designed to foster a culture of innovation among our client’s employees in Saudi Arabia. This 4-month program aims to empower participants to explore, ideate, and develop impactful solutions that address key business challenges, culminating in an exciting hackathon event.
**The program will focus on**:
- Customer Experience Optimization in InsurTech
- Digital Claims and Underwriting Automation
- AI and Data Analytics for Risk Assessment
- Innovative Insurance Product Development
- Sustainability and ESG Solutions in Insurance
2) A **Senior Program Manager** for a **12 month program** in KSA with a client (Accelerator for the Industrial sector). This program is a collaborative initiative who’s primary goal is to nurture and support startups in the Middle East and North Africa (MENA) region that are developing innovative solutions to address pressing sustainability challenges.
**The program will focus on**:
- Circular Economy: Promoting sustainable resource use and waste reduction.
- Clean Energy Transitions: Advancing technologies for renewable and efficient energy solutions.
- Water and Agriculture: Developing methods to enhance water conservation and sustainable agricultural practices.
**Who you are**
We’re seeking a highly skilled Senior Program Manager to join our programs team, responsible for driving a fixed term program in KSA. In this role, you will:
- Lead program implementation to deliver outcomes, exceed client expectations, and meet or surpass profit targets
- Oversee up to 2 direct reports and a mix of contractors/project-based resources to ensure effective program execution.
- Serve as the primary client contact, proactively addressing needs and ensuring successful project outcomes and long-term satisfaction.
- Effectively manage program resources (time, budget, personnel) while maintaining high standards of governance, quality, and confidentiality.
This is an exciting opportunity for a dynamic, results-driven leader with a proven track record in program delivery, client satisfaction, and team management. You will lead the successful implementation of programs, ensuring outcomes that exceed client expectations while meeting or surpassing profit targets. With experience in managing teams, you’ll oversee up to 2 direct reports and a mix of contractors and project-based resources, ensuring efficient program execution.
As the primary point of contact for clients, you'll proactively address their needs, fostering long-term relationships and ensuring exceptional project outcomes. You’ll also be responsible for effectively managing program resources, including time, budget, and personnel, while upholding the highest standards of governance, quality, and confidentiality.
**Your Responsibilities**
- You will implement the program to deliver outcomes and client satisfaction, while ensuring profit target is met or exceeded.
- You will manage up to 2 direct reports and a team of contractors and project based resources.
- You will establish and cultivate exceptional client relationships, serving as the primary point of contact and proactively addressing client needs to ensure their satisfaction and successful project outcomes.
- You will develop and lead vibrant and productive program(s), leveraging an extensive network and deep knowledge of local ecosystem players, while also managing cohort dynamics, communications, and program design to drive desired outcomes.
- You will manage program resources and operations effectively, ensuring optimal allocation of time, budget, and efforts while maintaining strict adherence to governance frameworks and quality standards.
- You will foster a collaborative and high-performing team culture, focusing on open communication, personal growth, and work-life balance, while maintaining a dependable presence within the team.
- You will ensure maintaining the confidentiality of sensitive Information and treat all information received from AstroLabs in the course of performing the Supply Services as Confidential Information, and not disclosing, releasing or otherwise making ava
