Key Account Manager, Me
1 day ago
Creating Peace of Mind by Pioneering Safety and Security
At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 30 brands, 11,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond.
Summary
The Key Account Manager is responsible for handling day to day business with our key partner in Saudi Arabia. This includes making sure that the teams of our key partner is always up to date on latest product features, new products and other relevant information’s which allow the most professional promotion of CISA and very importantly high customer satisfaction.
Also the role will focus on maintaining a long-lasting co-operation with our key partner. This will include tasks such as identifying opportunities for profitable and healthy growth.
All of this will be done in close co-operation with our key partner in KSA.
Duties and responsibilities
- To meet and exceed budget and growth targets for Allegion/CISA market offerings
- Maintain relationships with our key partner in KSA by working closely with key people in their organization
- Regular visits to partners branches to do product training, market visits, understanding market needs, and identifying new opportunities
- Develop a comprehensive market overview to identify growth opportunities
- Identify product and/or market opportunities to increase profitability and market presence
- Continuously monitor the competition and market to provide feedback to the business on possible opportunities/risks
- Develop in coordination with Marketing colleagues and local Partner, appealing marketing material that will strengthen the CISA brand in the market
- Ensure market intelligence, customer needs, and new product opportunities are being fed back into the business and to actively participate in related projects
- Working with cross-functional teams to deliver exceptional customer experience and coordinating the resolution of customer issues to drive customer satisfaction
- Ensure accurate bookings and SIOP forecast is provided
- Maintain and utilize CRM tools for sales reporting and communicating sales activities.
- Maintain awareness of all Allegion policies, guidelines, and procedures and ensure compliance.
Key competencies
- Must be able to travel significantly. Mainly in Saudi Arabia and Middle East but occasionally to Europe
- Experience in working with Key Accounts in Middle East markets
- Self-motivated with a pro-active approach to problem solving
- Ability to manage competing priorities with strict time constraints
- Excellent verbal and written communication skills
- Strong customer focus
- Working knowledge of Microsoft Office Applications
- Travel time up to 50% in KSA, ME in general and occasionally to Europe
We Celebrate Who We Are
contact our Talent Acquisition Team.
© Allegion plc, 2020 | Block D, Iveagh Court, Harcourt Road, Dublin 2, Co. Dublin, Ireland
REGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER 527370
Allegion is an
equal opportunity and affirmative action employer
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