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Administration and Support Engineer

3 weeks ago

الرياض, Saudi Arabia CodeNinja Full time

**JOB PURPOSE**:
ROLE AND RESPONSIBILITIES
- Monitor and maintain all aspects of production systems to ensure optimal performance and availability.
- Carry on administrative and configuration tasks such as patching, log analysis, deployments, performance tuning
- Participate in DR drills and projects related to the domain
- Troubleshoot and resolve production issues in a timely and efficient manner.
- Collaborate with development teams to implement solutions and prevent future problems.
- Adhering to service level agreements (SLAs) and operational objectives.

**Requirements**:
**Qualifications and Education Requirements**:

- Education: Bachelor's degree in computer science or related field.

**Technical qualifications**:

- More than 5 years of experience in supporting and operating production environments using various Microsoft technologies.
- Hands on experience with administration and configuration tasks of at least two of the following IIS, Apache Tomcat, Apache web server, SharePoint or relevant web technologies.
- Hands on experience with.Net and Azure devops is a plus
- Experience with troubleshooting tools and techniques.
- Knowledge of infrastructure components and systems, including operating systems (Linux, Windows), networking, and security
- Understanding of DevOps practices, CI/CD pipelines, and version control systems
- Strong communication and problem-solving skills.
- Ability to work in a fast-paced, dynamic environment.
- Familiarity with ITIL framework and IT service management processes, particularly incident, problem, and change management

**Preferred Skills**:

- Excellent Communication Skills.