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Customer Development Team Leader

3 weeks ago

Jeddah, Saudi Arabia Colgate-Palmolive Full time

No Relocation Assistance Offered
144713 - Jeddah, Jeddah, Kingdom of Saudi Arabia

Do you want to come to work with a smile and leave with one as well? In between those smiles, your day consists of working in a global organization, continually learning and collaborating, having stimulating discussions, and making impactful contributions

If this is how you see your career, Colgate is the place to be

Our dependable household brands, dedicated employees, and sustainability commitments make us a company passionate about building a future to smile about for our employees, consumers, and surrounding communities. The pride in our brand fuels a workplace that encourages creative thinking, champions experimentation, and promotes authenticity which has contributed to our enduring success.

If you would like to work for a company that lives by their values, then give your career a reason to smile...every single day.

**SCOPE OF RESPONSIBILITY**:

- Lead negotiations with key accounts: Annual contracts, marketing budgets, transversal projects
- Build and strengthen the partnership with key accounts through anticipating their needs and providing attractive, value adding service through activations or trade marketing activities
- Be responsible for the P&L of the key accounts to ensure that the sales, distribution and merchandising opportunities are maximized and the year’s targets are being achieved
- Optimize POS execution: Category management planograms, Permanent & promotional visibility
- Team management.

**BUSINESS DEVELOPMENT & CUSTOMER RELATIONSHIP -**
- Cascade Channel Strategy developed by GM in the selected Accounts on both qualitative (5P’s) & Quantitative (Sales per Account, per Store, per Category and per SKU)
- Building and managing relationships with key players (Junior Buyers & Store Manager) at the regional and/or store level.
- Conducting negotiations as necessary (planograms, displays, promotion execution etc) at regional office and/or store level.
- Coordinating special events (store-level sell-in and communication, materials management in-store etc.) in co-operation with the RM Team and GM.
- Maximizing P&L Account, by analyzing, identifying opportunities & action plan.
- Prepare Business Reviews (twice a year), with GM to meet customers and share mutual growth opportunities.

**IN - STORE MANAGEMENT -**
- Regularly visiting stores in order to identify areas of improvement
- Coaching & giving direction to in-store staff (merchandisers) and ensuring that they are trained and updated on new products, promotions and merchandising objectives. Identifying training needs and developing training plans with the GM.
- Working with RM to develop tools, merchandising materials and in-store programs for effective shelf management to induce shoppers to purchase Colgate products at shelf.
- Supervising & Analyzing the consistent and accurate collection of data to allow monitoring of 5P performance vs target
- Clearly communicating in-store objectives and monitoring execution of 5P targets, product availability, assortment by store format, shelf pricing (regular and promoted) promotion implementation vs plan, share of shelf and planograms, POP placement vs plan.
- Resolving operational issues at regional offices or in-store

**REQUIRED QUALIFICATIONS -**
- A Bachelor's degree
- Minimum 7 of experience in HSM/Pharma-DS environment in Saudi Market
- Experience in developing Business of Selected Customers
- Good English & Arabic

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Colgate-Palmolive is a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition. Colgate sells its products in over 200 countries and territories around the world under such internationally recognized brand names as Colgate, Palmolive, elmex, Tom’s of Maine, Sorriso, Speed Stick, Lady Speed Stick, Softsoap, Irish Spring, Protex, Sanex, Elta MD, PCA Skin, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Science Diet and Hill’s Prescription Diet.