Customer Lifetime Success Manager
1 day ago
**Job Title**: Customer Lifetime Success Manager (MRI) META
**Job title**:Customer Lifetime Success Manager (MRI) META
Driving customer success on the Customer Lifetime Value (CLV) portfolio and products, driving overall business by providing clinical and technical product (modality) expertise on MRI business.
**Your role**:
- Drives lifecycle business across Equipment and Service on enterprise-wide level (all modalities / businesses) and work directly with customers promoting Options, add-ons & upgrades to convert opportunities to sales for growing CLV revenue.
- Provides clinical expertise through sales presentations, product/solutions demonstrations, also conducts customer trainings on clinical procedures and protocols, new releases, and upgrades to achieve the optimal usage of systems and focus on try and buy delivery to transform opportunity.
- Supports Account Managers in driving overall business and product deal support by providing clinical and technical product (modality) expertise on the product / modality across the accounts to manage opportunities and win deals.
- Is part of Commercial Services Team and report directly into the Commercial Services Leader META.
- A career at Philips comes with all sorts of wonderful benefits. Be sure to speak to your recruiter about benefits in your region.
**You're the right fit if you have**:
1. 7+ years of relavant experience in the business/sales/marketing field in the healthcare business with experience/exposure in MRI clinical sales/marketing
2. Clinical background in MRI is a must,
3. Bachelor’s degree in the technical or medical field
4. Excellent communication skills in English, with fluency in Arabic is required.
5. Preferred to have regional experience in Middle East, Turkey and Africa Region and working with channel partners
6. Willing and able to travel within the region frequently.
**About Philips**
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
- Learn more about our business.
- Discover our rich and exciting history.
- Learn more about our purpose.
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