Call Center Representative

5 days ago


Riyadh, Saudi Arabia Tam2go Logistics Company Full time

Responsibilities
- Take customer calls and provide accurate, satisfactory answers to their queries and concerns
- De-escalate situations involving dissatisfied customers, offering patient assistance and support
- Call clients and customers to inform them about the company’s new products, services and policies
- Guide callers through troubleshooting, navigating the company site or using the products or services
- Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items
- Collaborate with other call center professionals to improve customer service

**Requirements**:

- University Qualifications: BSc in Administration or any related major.
- Nature and length of previous experience: solid experience as office manager and administration manager.
- Specialist knowledge: Logistics, supply chain Management, warehousing.
- Soft Skills and Personality traits: The ability to lead and manage employees
strategic thinking and problem solving.
- Gender Preference: Female
- Nationality : Saudi
- Language Fluency: Arabic - English

Pay: ﷼5,500.00 - ﷼8,500.00 per month



  • Riyadh, Ar Riyāḑ, Saudi Arabia Darbk - دربك Full time

    Are you the one we're looking for?We're looking for a Call Center Representative to join our customer support team in Riyadh. If you're passionate about helping people, speak the Saudi dialect fluently, and thrive in fast-paced environments, this is your chance to be the voice of Darbk and create exceptional service experiences. Job Title: Call Center...


  • Riyadh, Ar Riyāḑ, Saudi Arabia التشخيص الذكي الطبي - Smart Health Saudi Full time 30,000 - 60,000 per year

    Job ObjectiveThe Call Centre Representative serves as the first point of contact for customers, handling inquiries, scheduling appointments, and resolving concerns to ensure a seamless customer experience. They play a critical role in maintaining satisfaction, promoting services, and supporting the polyclinic's operational and sales goals.Role DescriptionThe...

  • Call Center Agent

    2 weeks ago


    Riyadh, Saudi Arabia IBT GLOBAL CALL CENTRE SERVICES LLC Full time

    Call Center Agent (Arabic/English) Key Responsibilities: - Provide accurate information and support to customers regarding products and services. - Follow up on open cases and ensure resolution and closure. - Escalate complex cases to relevant internal teams as needed. - Maintain detailed and accurate records of customer interactions. - Work flexible...


  • Riyadh, Saudi Arabia Provista consultants Full time

    We are looking for a passionate and customer-oriented **Customer Service Representative** to join our banking contact center team. In this role, you will: - Handle **inbound and outbound calls** to assist customers with their banking inquiries and service requests. - Provide accurate information and effective solutions to customers’ issues. - Perform...


  • Riyadh, Ar Riyāḑ, Saudi Arabia EFSIM Facilities Management Company Full time 20,000 - 60,000 per year

    Job Summary:We are looking for aCall Center Customer Service Representativeto manage and respond to facility-related calls and inquiries from company employees and clients.The role involves receiving, logging, and following up on maintenance and service requests related to company and client facilities — including offices, residential buildings, and...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Dent Medical Center | مجمع عيادات دنت الطبي Full time $25,000 - $60,000 per year

    Join our medical center team and help us provide an excellent patient experienceKey Responsibilities:• Answer incoming calls from patients professionally and courteously.• Schedule and manage patient appointments.• Respond to patient inquiries and provide accurate information about services.• Maintain and update patient records accurately.•...

  • Call Center Manager

    2 weeks ago


    Riyadh, Ar Riyāḑ, Saudi Arabia Itqan Raseel Co., Ltd Full time 120,001 - 240,001 per year

    Position Overview:As the Call Center Manager, your core mission will be to create and manage a high-efficiency, professional call center for our company. You will be fully responsible for the end-to-end setup, including team formation, establishing operational systems, controlling costs, and ensuring the achievement of key performance indicators set by our...


  • Riyadh, Ar Riyāḑ, Saudi Arabia alfanar Full time 12,000 - 24,000 per year

    Requisition ID:18398  Job Country:    [[country]] Job City: [[filter3]]   Group Overview:   Headquartered in Riyadh, Saudi Arabia, we operate construction and manufacturing businesses, design & development centers and a host of facilities in the Middle East and other countries.  alfanar Building Systems   alfanar Construction is classified as a...


  • Riyadh, Saudi Arabia Aram Meem Full time

    A **Representatives Care Agent (RC Agent)** is responsible for smoothly resolving issues related to the Call Center Representative. The** RC Agent** deals with the Representative's issues related to current requests or matters that arise after completing or canceling the orders. **Role responsibilities**: - Smoothly and efficiently resolving all live order...

  • Call Center Manager

    4 days ago


    Riyadh, Ar Riyāḑ, Saudi Arabia Medica Clinics Full time

    Job Title: Call Center ManagerClinic Name: Medica ClinicLocation: Riyadh – Saudi ArabiaDepartment: Customer Service / OperationsReports To: Operations Manager / Clinic Director⸻Job Summary:The Call Center Manager at Medica Clinic is responsible for leading and supervising the call center team to ensure excellent patient service, efficient appointment...