Client Lead

2 weeks ago

الرياض, Saudi Arabia Talent Pal Full time

Assembly is made of the ingredients of the modern agency, bringing together data, talent, and technology to deliver a connected set of solutions for media + more to the best brands on the planet. We’re home to more than 1,800 of the industry’s top talent across 25+ offices, who bring unmatched global omnichannel media expertise + data, technology, and business consulting capabilities that find change and fuel growth for brands worldwide. Assembly is a proud member of Stagwell, the challenger network built to transform marketing.

**Learn more about Assembly here**: confidential

We’re currently recruiting for a Client Lead to be based in Riyadh as part of the expansion of our Business Growth team in KSA.

**Responsibilities**:

- Oversee and nurture client relationships, ensuring satisfaction and long-term engagement.
- Develop and execute client strategies in collaboration with Regional/Country Directors.
- Build robust project plans to anticipate deadlines, risks, and deliver successful outcomes.
- Ensure account teams are aligned with client objectives and project goals.
- Maintain clear, consistent communication with clients, providing regular updates on project status and challenges.
- Address client requests promptly and redirect them to the appropriate contacts when necessary.
- Craft comprehensive, end-to-end proposals that meet client needs and organizational objectives.
- Lead client meetings, identifying opportunities and presenting tailored solutions.
- Autonomously develop and deliver proposals that address all client requirements.
- Lead and manage project teams, setting SMART objectives and delegating tasks.
- Provide coaching and development for junior team members, enhancing their skills and career growth.
- Drive continuous improvement in team organization and processes, implementing feedback and conducting retrospectives.
- Proactively anticipate and resolve internal issues with the support of HR and other resources.
- Conduct thorough client analyses, providing clear insights and reasoning for decision-making.
- Capture detailed notes in client meetings and ensure follow-up on action items.
- Provide regular internal reporting to senior management on project status, risks, and next steps.
- Deliver high-quality work, identifying and solving problems proactively to ensure client satisfaction.
- Continuously challenge yourself to explore innovative methodologies and improve client processes.

**Requirements**:

- Bachelor’s degree in Business, Marketing, or a related field.
- 3+ years of agency experience in client management, project management, or a similar role.
- Strong leadership skills, with proven ability to develop and manage high-performing teams.
- Excellent communication, interpersonal, and client relationship management skills.
- Strategic thinker with strong analytical skills and the ability to conduct autonomous analyses.
- Experience in coaching and mentoring team members.
- Ability to manage multiple priorities under pressure.

**Benefits**:
Get a competitive salary that puts a smile on your face
Enjoy 24 days of holiday each year, and it increases by 1 day every year up to a max of 30 as you keep rocking with us
Celebrate your special day with a day of birthday leave just for you
- ️ Take a day off during the summer to enjoy some sunshine.

This job has been sourced from an external job board.

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