Senior IT Technical Support Engineer
2 weeks ago
**Senior IT Support Engineer**
**Description**
Alraedah Finance is looking for an enthusiastic, experienced, Professional, self
- motivated Senior IT Support Engineer
This is a full-time position based in RIYADH, starting as soon as possible.
**Major Responsibilities**
- Mobilization - Imaging and provision of Alraedah computers, mobile phones and 2FA.
- Deskside Help - Help users tie to the network, printers, file server, and resolve any technical issues.
- Requirement to relocate and help remote site/users as needed.
- Manage IT assets in ITSM and IT stockrooms
- Response to user tickets on time based on SLA’s
- Setup of network printers & scanners
- work with IT network engineer
- Network deployment support.
- Manage users & Manage access
- Deployment of Teams voice endpoints, and help for conference calls
- Develops IT reports, dashboards and automates workflows as required.
- Provides input to technical scopes of work for vendors.
- Recommends process improvement solutions
- Support of DLP, EDR and other systems deployment to end users.
- Development of IT help guides and user training
- Adhere to Corporate, Alraedah IT procedures, standards, and security requirements
- Support with IT procurement.
**Education / Qualifications**
University Degree (IT, Engineering or other technical degree) or Equivalent Technical background
**Languages**
Good English proficiency
**Job Type**: Permanent
Pay: ﷼8,000.00 - ﷼16,000.00 per month
Ability to commute/relocate:
- Riyadh: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Nationality / Saudi Visa Status
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