Sales Support Specialist

6 days ago

Hofuf, Saudi Arabia BDP International Full time

**Job Description**:
**About BDP International**:
BDP International is a privately held, family-owned non-asset based global logistics provider with annual sales exceeding $2.1 billion USD. Founded in 1966 by Richard Bolte Sr. and based in Philadelphia, Pennsylvania, BDP has grown to be one of the largest logistics providers in the world. BDP employs more than 4,000 people worldwide, and operates freight logistics centers in 270 cities across the world through a global network of wholly owned offices, joint ventures and affiliates in 135 countries.

The company serves more than 4,000 customers worldwide. Clients include Bayer, Dow, DuPont, Heineken USA, Honeywell, Johnson & Johnson, Revlon, Trek Bicycle, Wacker, and others.

**Scope**:
Inside sales support designation is to support the sales team by coordinating with every department to ensure best prices are given and submitted to the clients

**Responsibilities**:

- To maintain good relationship with new and existing customers.
- Aims to create new customer portfolio.
- Organizes customer visit for the sales team.
- Communicate with department heads in regards to customer’s needs.
- Conducts good relations with customers and BDP employees.
- Answers shipping orders and provides premium service and cost-effective solution to the client.
- Complies with BDP procedures at all times.
- Ensuring quotation is followed as per the sales team’s instructions.
- Prepares sales and marketing related reports upon request.
- To take on temporary tasks as requested in relation to sales.
- Ensuring feedback is given by communicating with the client and answer any questions or concerns for cliental clarification and satisfaction.
- To prevent action against economic damage in customer-oriented situations.
- Committed to BDP’s internal procedures in maintaining it’s documents.
- Participate in department meetings and in trainings as required.
- Complies with Quality Management System requirements and health and safety policies.
- Follows all of ‘’Information Assurance’’ requirements in all actions and make sure direct reports are complied with requirements in relation to Information Assurance.

**Qualifications / Experience**:

- Minimum of 1 years business experience in sales support or telemarketing at freight forwarding company
- Fluent English - written and verbal communication
- Computer Skills: Outstanding Microsoft Office Package (Excel, Word, PowerPoint, etc.)

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