Customer Support Specialist

7 days ago

الرياض, Saudi Arabia inDrive Full time

, Riyadh

We are excited to announce that we are hiring a Customer Support Specialist in Riyadh. This is an excellent opportunity to be part of a dynamic company, where you will provide exceptional support to our customers and contribute to our ongoing success. If you have strong communication skills, a passion for helping others, and are committed to delivering outstanding customer service, we encourage you to apply.

**Responsibilities**:

- Resolve customer inquiries, complaints, and issues with professionalism and care.
- Document customer interactions and maintain accurate records.
- Collaborate with other teams to ensure customer satisfaction and improve processes.
- Stay updated on company products, services, and promotions to offer knowledgeable support.
- Escalate complex issues to the appropriate department when necessary.

**Qualifications**:

- Arabic language speaker mandatory
- English language speaker (minimum B1)
- Good verbal communication
- Multitasking
- Work in a team
- Grammatically correct in written and verbal
- Stress resistance
- Responsibility Computer literacy
- Customer Focus
- Desire to benefit and help people

**Conditions & Benefits**:

- Hybrid/Remote work schedule
- Unlimited opportunities for professional and career growth, regular external and internal training from our partners
- The opportunity to become part of an international team of professionals who create one of the greatest success stories in the global IT industry
- Initial training
- Probation period up to 3 months
- We offer you all the conditions for professional and personal growth with a rapidly growing tech company. Your resume will be considered within 14 calendar days of receiving it. If your experience meets the requirements of our company, we will contact you.

If you receive no feedback, it means that currently there are no suitable vacancies for you.

  • IT Support Specialist

    2 weeks ago

    الرياض, Saudi Arabia CCDS Full time

    CCDS is a leading provider of information technology and services, specializing in delivering innovative IT solutions and next-gen cybersecurity services. We are currently looking for a dedicated Saudi IT Support Specialist to join our dynamic team. This role will be crucial in providing technical support and guidance to our clients, ensuring they receive...

  • Technical Support Specialist

    2 weeks ago

    الرياض, Saudi Arabia CCDS Full time

    CCDS is a leading information technology and services company that provides end-to-end info-tech and next-gen cybersecurity services and solutions to enterprises. We are currently seeking a Saudi Technical Support Specialist to join our team. As a Technical Support Specialist, you will play a vital role in providing technical assistance and support to our...

  • IT Support Specialist

    2 days ago

    الرياض, Saudi Arabia Tilad Environment Group Full time

    The IT Support Specialist is responsible for providing technical assistance and support to users within an organization. This role involves responding to user inquiries, troubleshooting technical issues, and maintaining IT systems and equipment. The IT Support Specialist may also be involved in setting up new hardware and software, installing updates, and...

  • Customer Success Specialist

    1 week ago

    الرياض, Saudi Arabia Waseel Full time

    **Job Overview** Waseel is looking for a Customer Success Specialist to join our dynamic team in Riyadh! In this role, you will be responsible for ensuring our clients achieve their desired outcomes while using our services, ultimately enhancing customer satisfaction and loyalty. **Key Responsibilities** - Act as the primary point of contact for assigned...

  • Technical Support Specialist

    2 weeks ago

    الرياض, Saudi Arabia Accounts Quality For Financial Consulting Full time

    **Summary**: The Level 1 Support Specialist is responsible for providing first-line technical support to end-users. This role involves responding to and resolving technical inquiries, troubleshooting hardware and software issues, and escalating more complex problems to higher-level support staff. **Key Responsibilities**: 2. **Troubleshooting**: - Identify...

  • Customer Relations Specialist

    1 week ago

    الرياض, Saudi Arabia Unox Spa Full time

    **Unox**, a market leader in professional oven production and certified as a **Great Place to Work** in Europe for the seventh consecutive year, is looking for a **Customer Relationship Management Specialist** to join our Saudi Arabia team. In this role, you'll be responsible for building and maintaining strong customer relationships, managing the sales...

  • Technical Support Specialist

    1 week ago

    الرياض, Saudi Arabia AlWatania Information Systems Full time

    AlWatania Information Systems is committed to delivering exceptional technology solutions and services that empower our clients to excel. We are seeking a dedicated Technical Support Specialist to join our support team. In this role, you will be the first point of contact for clients seeking technical assistance and support for our products and services....

  • Customer Success Specialist

    21 hours ago

    الرياض, Saudi Arabia InvestSky Full time

    **About InvestSky** We're on a mission to make investing accessible to all. Our goal is to offer an all-in-one investing solution. With InvestSky, people no longer have to get lost in multiple apps, drown in fragmented communities across social media in search of investment insights, or pay high fees to make an investment. InvestSky offers an all-in-one...

  • Junior Clinical Support Specialist

    2 weeks ago

    الرياض, Saudi Arabia Stryker Full time

    We are excited to be named one of the World’s Best Workplaces by Fortune Magazine! We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards - not to mention various social and recreational activities, all of which are...

  • Clinical Support Specialist

    2 weeks ago

    الرياض, Saudi Arabia Stryker Full time

    We are excited to be named one of the World’s Best Workplaces by Fortune Magazine! We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards - not to mention various social and recreational activities, all of which are...