Current jobs related to Assisatnt Front Office Manager - Hofuf - Marriott International, Inc

  • Assistant Manager Front Office

    8 hours ago

    Hofuf, Saudi Arabia Grand Hyatt Al Khobar Full time

    Summary Assist the Front Office Manager in managing the day-to-day operation of the Front Desk at the hotel. **Qualifications**: Minimum 2 years work experience as Assistant Manager or Team Leader - Front Office / Guest Relations in a hotel. Well-developed communication and customer relations skills.

  • Front Office Executive

    1 week ago

    Hofuf, Saudi Arabia apps team technologies Full time

    **Position: Front Office Executive** Location: Dammam, Saudi Prefer immediate joiners **Key Responsibilities**: *Front Desk Management *Visitor Assistance *Communication Handling *Appointment Scheduling *Administrative Support *Technology Proficiency *Problem Solving *Professionalism and Etiquette **Requirements**: *Bachelors degree or...

  • Assistant Front Office Manager

    6 days ago

    Hofuf, Saudi Arabia Grand Hyatt Al Khobar Full time

    Summary To assist the Front Office Manager in delivering the brand promise by managing the Front Office operations for the hotel, including, but not limited to, the Front Desk, Front Service (including parking and the hotel entrance), Communications Centre, Business Centre andGrand Club. **Qualifications**: Ideally with a university degree or diploma in...

  • Assistant Front Office Manager

    3 days ago

    Hofuf, Saudi Arabia Grand Hyatt Al Khobar Full time

    Summary - To assist the Front Office Manager in delivering the brand promise by managing the Front Office operations for the hotel, including, but not limited to, the Front Desk, Front Service (including parking and the hotel entrance), Communications Centre, Business Centre and Regency or Grand Club. **Qualifications**: - Ideally with a university degree...

  • Assistant Manager Front Office

    6 days ago

    Hofuf, Saudi Arabia Grand Hyatt Al Khobar Full time

    Summary To assist the Front Office Manager in managing the day-to-day operation of the Front Desk at the hotel. **Qualifications**: Minimum 2 years work experience as Assistant Manager or Team Leader - Front Office / Guest Relations in a hotel. - Well-developed communication and customer relations skills.

  • Assistant Front Office Manager

    2 weeks ago

    Hofuf, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 24020533 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Dammam Hotel & Convention Centre, 1st Street, Dammam, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering...

  • Asstmgr-front Office

    2 days ago

    Hofuf, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 22184355 **Job Category** Rooms & Guest Services Operations **Location** Le Méridien Al Khobar, Corniche Boulevard, Al Khobar, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front...

  • Front Office Agent

    3 days ago

    Hofuf, Saudi Arabia Mercure Al Khobar Hotel Full time

    **Front Desk Agent Responsibilities**: - Greeting and thanking guests in a sincere, friendly manner. - Checking guests in on arrival and out on departure. - Posting charges to appropriate guest accounts. - Anticipating and addressing guests' needs, and resolving their problems and complaints. - Assisting guests with disabilities. - Operating switchboard and...

  • Assistant Front Office Manager- Al Ahsa

    3 days ago

    Hofuf, Saudi Arabia IHG Full time

    **About us** **Your day to day** As Assistant Front Office Manager, you will work collaboratively with the Front Office Manager to provide leadership, organisation, and direction to the entire Guest Services Team to enable a luxury guest experience to be delivered. You will be experienced in the luxury hospitality sector and proficient across all functions...

  • Front Office Manager

    8 hours ago

    Hofuf, Saudi Arabia IHG Full time

    **About us** Welcome to Holiday Inn & Suites Al Khobar, The first 5 Star Holiday Inn Hotel in the World. You'll discover modern design, friendly service, and a wonderful location at Holiday Inn Al Khobar. In addition to being close to the Eastern Province’s commercial district, we are also only a short drive from the Khobar Sea Front promenade and steps...

Assisatnt Front Office Manager

3 weeks ago

Hofuf, Saudi Arabia Marriott International, Inc Full time

**Job Number** 22157221

**Job Category** Rooms & Guest Services Operations

**Location** Aloft Dhahran, King Saud Branch Road Crossing 21st Street, Al Khobar, Saudi Arabia, Saudi Arabia VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Management

**JOB SUMMARY**

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.

**CANDIDATE PROFILE**

**Education and Experience**
- High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

OR
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

**CORE WORK ACTIVITIES**

**Supporting Management of Front Desk Team**
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.
- Ensures employee recognition is taking place on all shifts.
- Establishes and maintains open, collaborative relationships with employees.

**Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals**
- Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
- Develops specific goals and plans to prioritize, organize, and accomplish your work.
- Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
- Strives to improve service performance.
- Collaborates with the Front Office Manager on ways to continually improve departmental service.
- Communicates a clear and consistent message regarding the Front Office goals to produce desired results.
- Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results.
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

**Ensuring Exceptional Customer Service**
- Provides services that are above and beyond for customer satisfaction and retention.
- Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
- Serves as a role model to demonstrate appropriate behaviors.
- Sets a positive example for guest relations.
- Displays outstanding hospitality skills.
- Empowers employees to provide excellent customer service.
- Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.
- Provides feedback to employees based on observation of service behaviors.
- Handles guest problems and complaints effectively.
- Interacts with guests to obtain feedback on product quality and service levels.

**Managing Projects and Policies**
- Implements the customer recognition/service program, communicating and ensuring the process.
- Ensures compliance with all Front Office policies, standards and procedures.
- Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.

**Additional Responsibilities**
- Analyzes information and evaluating results to choose the best solution and solve problems.
- Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
- Functions in place of the Front Office Manager in his/her absence.
- Communicates critical information from pre
- and post-convention meetings to the Front Office staff.
- Participates in department meetings.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

At Aloft Hotels we’re wired for next generation travelers who love open spaces, open thinking, and open expression. Aloft provides a space where style is necessary, social scenes are vibrant, and where the only direction is forward. Our guests are tech savvy and confidently social, with an eclectic style they’re not afraid to show. We understand what our guests need, so we provide an affordable option for the tech-savvy design guru. We’re lookin