Key Account Manager

1 week ago

Riyadh, Saudi Arabia Jamjoom pharma Full time

**Role Summary**:
The position of Key Account Manager (Covering **Center **and **East **regions ) is responsible for the growth and development of the assigned area business, extensive promotion of product sales and brand image, and fostering team performance and reputation of the Company’s values.

**Responsibilities**:

- Achieving/exceeding agreed sales targets, market share, and promoting brand image in the assigned area for the assigned products - developing work/activity plans for the team.
- Participate in creating and developing the Company accounts database & developing selling and managing the accounts.
- Establish and maintain files on major active accounts within the customer list.
- Provides feedback to Managers and Directors of Sales and Marketing on changing market conditions, including trends in the competition, as a result of direct customer contact, telephone, and direct mail.
- Establish and maintains effective customer relations.
- Review, Re-address and resolve customers’ complaints.
- Produce weekly and monthly activity reports and forecasts.
- Ability to know all competitor products and services to analyze their strength and weakness.
- Leading the team on key business drivers and engaging the customers through spending quality time in the field.
- To maintain and build a productive and cooperative relationship with all classes of customers, professionals, and authorities, building up the reputation of the Company values.
- Assist the direct Manager in the preparation of Annual budgets, expenditures, and business objectives and submit periodic reports on activities, promotional programs, competitive activities, and overall business performance in the assigned area regularly in a timely and efficient manner.
- Maintain a record system to provide a quick analysis of the business performance and staff performance within the assigned area.

**Qualifications**:

- 2+ years experience in sales/commercial.
- Role model for Jamjoom values and leader behaviors.
- Pharmaceutical educational background.
- Knowledge of healthcare environment - Structures/ Functionality/ Processes.
- Strong commercial awareness.
- Excellent written and oral communication skills in both English and Arabic languages, including presentation experience to large and diverse audiences.
- Demonstrated leadership skills, business analytical skills, influencing, and Interpersonal communication ability.
- A confident and determined approach.
- Resilience and the ability to cope with rejection.
- A high degree of self-motivation and drive.
- The ability to work independently and as part of a team.

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