Social Media Representitve

1 day ago

Riyadh, Saudi Arabia Mode Studio Full time

**We're looking for a social media customer service representative to join our team**
- Be the social media voice of different brands, creating a friendly and approachable tone that makes customers feel heard and appreciated.
- Help customers with their questions, concerns, and issues, providing timely and accurate assistance that exceeds their expectations.
- Build relationships with the customers by engaging with them on a personal level and showing that we care about their needs and opinions.
- Use social media to create a community around our brand, encouraging customers to share their experiences and become brand advocates.
- Think creatively to come up with solutions to customer issues, going above and beyond to find the best possible resolution.
- Stay up-to-date with social media trends and best practices, bringing new ideas to the table to improve our social media customer service.
- Collaborate with other departments to ensure that customers receive consistent messaging and branding across all channels.
- Use social media to create positive interactions with the customers, turning negative experiences into positive ones and creating loyal, lifelong customers.
- Work in a fast-paced, dynamic environment where no two days are the same, always ready to adapt to new challenges and opportunities.

**Job requirements**:

- Excellent communication skills, with a friendly and approachable personality that makes customers feel heard and valued.
- Arabic/English Strong writing skills with a knack for crafting social media posts that are engaging and informative.
- A passion for customer service, with a dedication to providing the best possible experience for our customers.
- Adept at using social media platforms such as Facebook, Twitter, and Instagram, with a good understanding of social media best practices.
- Comfortable working in a fast-paced, dynamic environment, able to multitask effectively and stay organized in the face of multiple competing priorities.
- Strong problem-solving skills, able to think on your feet and find solutions to even the most challenging customer issues.
- A quick learner, able to quickly understand our products and services and provide accurate and helpful information to customers.
- A team player who is willing to collaborate with other departments to ensure that customers receive consistent messaging and branding across all channels.
- Knowledgeable about social media trends and best practices, with a willingness to stay up-to-date and bring new ideas to the table to improve our social media customer service.

**Job Type**: Part-time

Application Question(s):

- When can you start?

  • Social Media

    1 week ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Jeeny Full time $45,000 - $90,000 per year

    About Jeeny:Jeeny is a leading ride-hailing platform that strives to revolutionize daily commuting and transportation. Our app connects users with their preferred modes of transportation, making mobility accessible, convenient, and affordable for all.We are a joint venture between MEIG (Middle East Internet Group), Rocket Internet, and IMENA. Since our...

  • Social Media

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia The Blue Square Full time 60,000 - 80,000 per year

    Role DescriptionThis is a full-time, on-site role for a Social Media & Media Buyer based in Riyadh. The role involves developing and executing effective media buying strategies, managing social media campaigns, planning and optimizing ad placements, and fostering collaboration with creative teams. The candidate will also analyze performance data, monitor...

  • Social Media

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Sēnsus | سنسس Full time 120,000 - 180,000 per year

    Company DescriptionSēnsus is a leading cybersecurity company headquartered in Saudi Arabia, dedicated to protecting organizations from evolving cyber threats, data breaches, and phishing attacks. We specialize in cybersecurity solutions, digital transformation, and fraud prevention services. Driven by innovation and a commitment to cyber resilience, we...

  • Social Media Specialist

    2 weeks ago

    Riyadh, Saudi Arabia HYPE Full time

    Job description We looking for a Social Media Content Creator & Photographer will be responsible for photographing images and creating content for our social media channels, website. Key Responsibilities: - Create engaging and compelling content for all social media channels. - Take photos of content (product & model shots). - Assist in...

  • Social Media Manager

    3 days ago

    Riyadh, Saudi Arabia Oasis Livestock Company Full time

    Responsibilities: - Develop and implement social media strategies to enhance brand awareness, engagement, and growth. - Create compelling and engaging content, including videos, graphics, and written posts, tailored to our target audience. - Manage and maintain our social media profiles and pages, ensuring consistency in brand voice and messaging. - Monitor...

  • Head of Social Media

    5 days ago

    Riyadh, Saudi Arabia Almosafer Full time

    **Position Description**: **Responsibilities**: - Create and implement social media strategy that is aligned with company objectives. - Assist the team to generate inspirational and impactful content on all social media platforms on a monthly basis, based on organic outreach, whilst recommending which campaigns to boost if relevant - Train the team to...

  • Social Media Specialist

    1 week ago

    Riyadh, Saudi Arabia Rgheeb Full time

    **Responsibilities**: - Develop and implement comprehensive social media strategies tailored to each client's needs. - Create, curate, and manage engaging content across various platforms including Facebook, Instagram, Twitter, and LinkedIn. - Monitor social media channels, respond to comments and messages, and engage with followers. - Analyze and report on...

  • Social Media Manager

    6 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Haraakah | حركة Full time

    Company DescriptionHaraakah is Saudi Arabia's pioneering sports events management agency, dedicated to enhancing physical and mental well-being through engaging corporate wellness programs and memorable sports events. Established in 2021 with a passion for promoting healthier and happier lifestyles, our goal is to transform corporate culture and boost...

  • Social Media Executive

    6 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Trivers Full time

    Job Requirements:o Proven experience managing social media accounts (Instagram, TikTok, Facebook, etc.) for beautybrandso Strong understanding of beauty trends, products, and audience behavioro Experience in influencer outreach and collaboration trackingo Comfortable working with clients, presenting content calendars, and adapting to feedbacko Awareness of...

  • Social Media

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia الرميح للسيارات Full time 24,000 - 48,000 per year

    Job Summary:We are looking for a creative and motivated Social Media & Public Relations Officer to support our marketing department in managing the company's online presence and public image. The ideal candidate will help create engaging digital content, manage daily social media activity, and assist in PR initiatives that strengthen the company's brand and...