Senior /junior -it Technical Analyst- Ksa

1 week ago


الدمام, Saudi Arabia Black Pearl Full time

**Job Information**:
Date Opened
- 02/06/2025

Job Type
- Full time

Industry
- Health Care

City
- Dammam

Country
- Saudi Arabia

Zip/Postal Code
- 31433

Number of Positions
- 2

**Requirements**:
**Key Responsibilities**:

- Provide technical support and analysis for Contact Center operations.
- Manage and maintain Cisco systems, including CallManager and IP Telephony.
- Implement and monitor security controls to safeguard IT assets.
- Support Telehealth technologies, ensuring high availability and performance.
- Configure and manage DNS, QoS, NAT, TCP/UDP, HTTP, SMTP, and FTP protocols.
- Collaborate with cross-functional teams to troubleshoot and resolve IT issues.
- Conduct cybersecurity assessments and implement best practices.
- Document technical processes, configurations, and network diagrams.

**Benefits**:
**Qualifications**:

- Bachelor’s degree in Computer Science, Electronic Engineering, or a related field.
- Minimum of 5 to 10 years or above experience in Contact Center technologies.
- Proven expertise with Cisco systems and security controls.
- Strong experience with Telehealth technology platforms.
- Proficient in managing CallManager, IP Telephony, and DNS configurations.
- Knowledge of QoS, NAT, TCP/UDP, HTTP, SMTP, and FTP.
- Good understanding and hands-on experience in cybersecurity practices.

**Skills and Competencies**:

- Strong problem-solving and analytical skills.
- Excellent communication and teamwork abilities.
- Ability to manage multiple priorities in a fast-paced environment.
- Proactive approach to identifying and mitigating IT risks.

**Preferred Certifications**:

- Cisco Certified Network Professional (CCNP) or equivalent.
- Certified Information Systems Security Professional (CISSP) is a plus.
- Follow the Black Pearl channel on WhatsApp.



  • الدمام, Saudi Arabia Black Pearl Full time

    **Job Information**: Date Opened - 02/09/2025 Job Type - Full time Industry - Technology City - Dammam Country - Saudi Arabia Zip/Postal Code - 31433 Number of Positions - 1 **Key Responsibilities**: - Collaborate with business stakeholders to understand their needs and translate them into clear, actionable functional requirements. - Perform gap...


  • الدمام, Saudi Arabia Fugro Full time

    Job Description Job Title: Engineering Data Analyst Key Responsibilities: - Develop and maintain geotechnical databases. Collect and analyze field data related to soil, rock, and groundwater conditions. - Ensure data integrity and accuracy through rigorous quality control procedures. - Analyze geotechnical data to identify trends, correlations, and...


  • الدمام, Saudi Arabia Matrix Bldg Waterproofing Fixing LLC Full time

    The Sales Engineer serves as the technical expert and liaison between the sales team and customers, providing technical expertise, product knowledge, and support throughout the sales process. Reporting to the BDM, the Sales Engineer plays a critical role in understanding customer needs, articulating product capabilities, and driving sales growth through...

  • Senior Engineer

    15 hours ago


    الدمام, Saudi Arabia WSP Full time

    **We are WSP - Join us and make your career future ready!** We are WSP - Join us and make your career future-ready! Think bigger scale. Think higher profile. Think ground-breaking. Join WSP, and you’ll be at the heart of a team of international experts all dedicated to growing and sharing their expertise and working on projects that transform society for...


  • الدمام, Saudi Arabia Black Pearl Full time

    **Job Information**: Date Opened - 02/12/2025 Job Type - Full time Industry - Health Care City - Dammam Country - Saudi Arabia Zip/Postal Code - 31433 Number of Positions - 1 - Our client in Saudi Arabia is seeking a highly experienced and skilled Senior IT Functional Analyst - Cyber Security Governance to join their team in the Saudi Arabia. **Job...


  • الدمام, Saudi Arabia Black Pearl Full time

    **Job Information**: Date Opened - 02/06/2025 Job Type - Full time Industry - Health Care City - Dammam Country - Saudi Arabia Zip/Postal Code - 31433 Number of Positions - 3 **Key Responsibilities**: - Design, implement, and manage IT Service Management (ITSM) frameworks based on ITIL best practices. - Collaborate with business units to understand...


  • الدمام, Saudi Arabia AGQ Labs Arabia Full time

    **JOIN THE AGQ Labs TEAM AS A SENIOR CHROMATOGRAPHY CHEMIST** At AGQ Labs Arabia, we believe in a future where agriculture meets innovation and sustainability, and we are here to make it happen. Are you a proactive and tenacious professional with a strong drive to make a meaningful impact in the agricultural industry? If you're ready to take the next step...


  • الدمام, Saudi Arabia Baker Hughes Full time

    **Senior Technical Support Engineer*** **Are you looking for a new direction within the Oilfield Equipment?** **Would you like to be involved in designing innovative products?** **Join our Oilfield Equipment Team** As a global team, we design and deliver surface pressure control equipment, as well as support field maintenance, commissioning, and...


  • الدمام, Saudi Arabia Fluid Codes Full time

    **About the company**: Fluid Codes is the APEX Channel Partner of ANSYS Inc., authorized with exclusive rights to distribute and provide support for ANSYS Engineering Simulation Solutions in the Middle East and North Africa. Ansys is the global leader in engineering simulation, helping the world’s most innovative companies deliver radically better...


  • الدمام, Saudi Arabia Projects Pioneers Contracting Company Full time

    Job description An **Infrastructure Tendering & Estimation Engineer** plays a crucial role in the planning and execution of construction and infrastructure projects. Their primary responsibilities include preparing cost estimates, coordinating tender submissions, and ensuring that projects align with technical and financial requirements. Below is a general...