Lead Pre-sales Engineer
5 days ago
**Job Summary**:
**Key Responsibilities**:Pre-Sales Support**:
- Partner with the sales team to understand customer requirements, business challenges, and strategic goals.
- Lead the technical pre-sales process, including conducting product demonstrations, presentations, and proof of concepts (PoCs).
- Articulate complex technical concepts in clear, non-technical language to both business and technical stakeholders.
- Develop customized solution architectures and design proposals tailored to customer needs within the financial services domain.
- Address technical objections and answer client questions regarding product capabilities, integration, scalability, security, and compliance.
**Solution Architecture & Design**:
- Leverage deep domain expertise in the financial services industry (e.g., banking, insurance, investment management) to design solutions that meet industry-specific challenges.
- Develop high-level solution architectures, considering client infrastructure, integrations, cloud services, and regulatory compliance requirements.
- Collaborate with internal engineering and product teams to ensure the solution meets customer requirements and is aligned with the company’s product roadmap.
**Client Engagement & Relationship Building**:
- Act as the technical lead in customer-facing discussions, helping clients understand how the company’s products and solutions can address their pain points.
- Work closely with clients during the sales cycle to build trust, demonstrate value, and guide them through the technical decision-making process.
**Creation of Responses to RFI/RFP Documents**:
- Lead the creation of Responses to RFIs (Request for Information) and RFPs (Request for Proposals), ensuring all technical, functional, and business requirements are addressed comprehensively.
- Work with the sales and marketing teams to tailor responses that align with customer needs, business objectives, and competitive positioning.
- Ensure RFP responses reflect the company’s strengths and differentiators in the marketplace, addressing key client pain points and business drivers.
- Develop and maintain a library of standard responses, templates, and technical documentation to improve the efficiency of future RFI/RFP submissions.
**Cross-Functional Collaboration**:
- Work with the product management team to provide customer feedback and contribute to the development of product features that address market needs.
- Provide input to sales proposals and responses to RFPs, ensuring technical accuracy and alignment with client needs.
- Train and mentor junior pre-sales engineers on solution design, financial services domain knowledge, and best practices in the pre-sales process.
**Market & Competitor Analysis**:
- Stay updated on the latest financial services industry trends, emerging technologies, and competitors' offerings.
- Assist the marketing and product teams by providing insights into customer pain points, industry requirements, and competitor positioning.
**Requirements**:
**Required Skills and Experience**:
- Education:
- Bachelor's or Master's degree in Computer Science, Engineering, Information Technology, or a related field.
- Experience:
- 10+ years of experience in a pre-sales engineering or solutions architect role with at least 8 years focused on the financial services industry.
- Proven track record of working with enterprise customers in financial services (e.g., banking, insurance, asset management).
- Hands-on experience with enterprise software solutions (e.g., CRM, ERP, core banking systems, digital transformation tools).
- Strong technical expertise in cloud computing, enterprise architecture, API integrations, and data security.
- Knowledge of industry-specific standards and regulations such as GDPR, PCI-DSS, MiFID II, SOX, and AML/KYC.
- Technical Skills:
- Proficient in designing and architecting complex solutions based on cloud platforms (e.g., AWS, Azure, Google Cloud) and on-premise infrastructures.
- Familiarity with microservices, containers (Docker/Kubernetes), and DevOps practices.
- Strong understanding of data architectures, databases (SQL/NoSQL), and big data technologies.
- Knowledge of financial industry trends such as blockchain, AI/ML, open banking, and regulatory technology (RegTech).
- Soft Skills:
- Strong communication skills with the ability to translate technical jargon into business terms.
- Excellent presentation and public speaking abilities for large client meetings and demonstrations.
- Ability to build and maintain strong relationships with internal teams and external stakeholders.
- Analytical mindset with the ability to quickly understand complex business problems and propose tailored solutions.
- Exceptional writing skills with the ability to create clear, compelling, and concise RFI/RFP responses.
**Working Conditions**:
- Location: Riyad, KSA
- Occasional travel may be required for client meetings, conferences, and product demonstrations.
- Flexi
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