IT Support Specialist

1 week ago


الخبر, Saudi Arabia Ibix Global Tech Full time

Key Responsibilities:

- Windows Active Directory Management: Manage and maintain user accounts, group policies, and security permissions in a Windows environment.
- Troubleshooting Windows Systems: Provide comprehensive support for Windows-based systems, identifying and resolving software, hardware, and network issues.
- Network Support: Manage and troubleshoot IP subnets, VLANs, and related networking protocols to ensure stable and secure network performance.
- Patch Management: Ensure systems are regularly updated with the latest patches and updates, implementing best practices for security and system performance.
- Hardware Installation and Maintenance: Install, configure, and maintain hardware components, including desktops, laptops, printers, and other peripherals.
- User Support: Respond to IT support requests, provide on-site and remote technical support, and assist users with hardware/software troubleshooting.
- Documentation and Reporting: Maintain accurate records of configurations, incidents, and IT processes to improve efficiency and response times.

Qualifications:

- Proven experience with Windows Active Directory, DNS, DHCP, **Azure**, and **Intune**.
- In-depth understanding of IP subnets, VLANs, and general network support.
- Experience in patch management and maintaining secure IT environments.
- Proficiency with hardware installation, configuration, and troubleshooting.
- Strong communication skills and ability to work with end-users and technical teams.
- Certifications in Microsoft, CompTIA, or other relevant IT certifications (preferred but not required).

Education and Experience:

- Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent work experience).
- Minimum of 3 years of relevant experience in an IT support role.

Preferred Skills:

- Experience with virtualization technologies (e.g., VMware, Hyper-V).
- Familiarity with Linux or macOS environments.
- Knowledge of PowerShell scripting for automation.

**Job Types**: Full-time, Contract
Contract length: 1 month

Ability to commute/relocate:

- Khubar: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Can you join Immediately?
- What is your expected monthly package?
- What is your current monthly package?
- What is your visa status?

**Language**:

- Arabic (required)

**Location**:

- Khubar (required)



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