Business Development Manager

1.Role Purpose:

The Business Development Manager drives Infosysta's commercial growth in the Kingdom of Saudi Arabia.

This role is responsible for expanding market presence, developing strategic relationships, and securing new business across enterprise and government sectors.

The BDM will champion Infosysta portfolio, position Infosysta as a trusted digital transformation partner, and ensure a healthy pipeline that translates into measurable revenue growth.

2.Core Responsibilities:

Sales Strategy & Market Penetration

• Develop and execute a clear sales strategy aligned with Infosysta's KSA growth priorities.
• Identify and capitalize on new business opportunities across government, banking, telecom, and enterprise sectors.
• Drive lead generation activities, develop account plans, and ensure strong pipeline visibility.
• Track market trends, competitor offerings, and emerging opportunities within Infosysta Core Portfolio.

Client Engagement & Relationship Management

• Build and maintain relationships with senior executives, technology leaders, CIOs, and procurement teams.
• Conduct client discovery meetings to understand business challenges and propose Infosysta-led solutions.
• Represent Infosysta in key meetings, presentations, and industry events.
• Manage end-to-end sales cycles from qualification to closure, ensuring transparent communication throughout.

RFP, Proposals & Pre-Sales Enablement

• Lead RFP/RFI responses with high-quality commercial and technical alignment.
• Coordinate closely with Pre-sales, delivery, and product teams to craft competitive proposals.
• Ensure demos, POCs, and solution presentations are tailored to client needs and executed with excellence.
• Provide accurate pricing, scope considerations, and risk identification during proposal development.

Forecasting, Reporting & Revenue Accountability

• Own and deliver quarterly and annual sales targets.
• Maintain accurate forecasting using internal CRM and reporting mechanisms.
• Track sales KPIs and ensure consistent follow-up and conversion discipline.
• Provide structured weekly reports covering pipeline, risks, and next actions.

Internal Collaboration & Governance

• Work closely with delivery teams to ensure seamless handover from sales to execution.
• Ensure proposals and commitments reflect Infosysta's governance, delivery capability, and profitability thresholds.
• Support cross-sell opportunities for other Infosysta and Futurate solutions.

3.Required Qualifications & Experience

Education

• Bachelor's degree in Business, IT, Engineering, or related fields.
• MBA is a strong advantage.

Professional Experience

• 5–10 years of business development experience in technology, consulting, or digital transformation.
• Proven track record selling enterprise-grade software/services.
• Experience working with government and large enterprise clients in KSA.
• Strong understanding of RFP processes, government procurement, and solution-based selling.
• Demonstrated ability to exceed revenue targets and build sustainable client relationships.

4.Competencies & Skills

Commercial & Strategic Acumen

• Strong negotiation skills and commercial judgement.
• Ability to translate technical capabilities into business outcomes.

Technical Awareness

• Familiarity with Atlassian ecosystem (Jira, Confluence, Service Management).
• Exposure to SDLC, Agile, DevOps, ITSM/ESM and others.

Relationship & Communication Excellence

• Executive presence, strong communication, and presentation skills.
• Ability to engage with C-suite stakeholders confidently and credibly.

Sales Discipline & Pipeline Governance

• Structured approach to pipeline management, follow-up, and reporting.
• Strong ownership mindset and results-driven behavior.

5.Key Performance Indicators (KPIs)

• Revenue & margin targets achieved.
• Pipeline coverage and conversion rate.
• Number of new logos acquired.
• Upsell/cross-sell performance on existing accounts.
• Quality and competitiveness of proposals.
• Client satisfaction and long-term account development.
• Strategic partner engagement and contribution to revenue.

6.Personal Attributes

• Proactive, persistent, and target-driven.
• High integrity and professionalism in client engagements.
• Collaborative and team-oriented mindset.
• Adaptable to fast-paced environments and evolving priorities.
• Strong cultural awareness and relationship-building capability in the KSA market.