Key Account Manager

Job Requisition ID:

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group's entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. 

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the Role:

This role sits within the Heavy Equipment Sales team under FAMCO. The Key Account Manager will engage with customers to promote, present, and sell heavy equipment solutions that meet client requirements and align with business objectives. The role focuses on developing customer relationships, identifying opportunities, and coordinating with Product and Regional Sales Managers to deliver tailored equipment packages and aftersales solutions that drive profitability and customer satisfaction.

What You Will Do:

• Achieve monthly and quarterly sales targets for Heavy Equipment units and related solutions.

• Collaborate closely with the Regional Sales Manager and Product Manager to set, monitor, and deliver sales objectives by product line and territory.

• Prepare accurate weekly sales forecasts, pipeline reports, and margin analysis for management review.

• Track and analyze sales performance, taking proactive corrective measures to ensure target achievement.

• Manage customer accounts effectively through SAP and CRM tools, ensuring data accuracy and timely reporting.

• Maintain a robust sales funnel and ensure forecast accuracy with month-end variances within acceptable limits.

• Conduct market research to identify business opportunities, trends, and competitor activity to support strategic planning.

• Ensure all customer interactions, proposals, and agreements comply with company policies and ethical standards.

Required Skills to Be Successful:

• Industry Expertise – Strong knowledge of heavy equipment products, applications, and market segments.

• Sales Excellence – Proven ability to deliver sales targets and manage the full sales cycle.

• Customer Focus – Commitment to building long-term customer relationships through trust and service quality.

• Commercial Acumen – Strong analytical and negotiation skills with a solid understanding of financial metrics.

About the Team:

You will be part of the Heavy Equipment Sales Team, reporting to the Sales Manager. The team operates in a fast-paced, target-driven environment focused on delivering excellence, customer satisfaction, and sustainable business growth. Collaboration, teamwork, and a strong customer-first mindset define the culture within the department.

What Equips You for the Role:

• Bachelor's degree in Mechanical, Electrical, or Mechatronics Engineering (or equivalent discipline).

• Minimum of 3 years' experience in Heavy Equipment or Construction Equipment sales within the KSA market.

• Strong project management and client relationship-building skills.

• Excellent negotiation, communication, and presentation abilities.

• Proficiency in MS Office (Excel, Word, PowerPoint) and SAP.

• Analytical mindset with strong numerical and forecasting skills.

• Customer-oriented, performance-driven, and committed to continuous professional development.

• Fluency in English; Arabic proficiency will be an advantage.

About Al-Futtaim Automotive

A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world's most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences. 
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.