SAP HR SuccessFactors Expert

Company Description

Pansoft Technologies LLC, established in 2010, is a global leader in delivering top-tier IT products, consulting, and services. Headquartered in India, Pansoft serves a wide client base across regions including the Middle East, USA, Europe, and more. The company partners with globally recognized names such as Oracle, Salesforce, and Microsoft, offering comprehensive solutions in various domains. With a team of over 100 skilled professionals, Pansoft is dedicated to fostering growth and solving complex challenges for businesses. Pansoft is committed to delivering innovative technology solutions with passion, persistence, and excellence.

Role Description

This is a full-time, on-site role for a SAP HR SuccessFactors Expert, based in Riyadh. The role involves implementing and managing SAP HR SuccessFactors solutions, aligning HR processes with business needs, and ensuring seamless integration with other enterprise systems. Responsibilities include configuring SuccessFactors modules, troubleshooting issues, preparing reports, providing user training, and maintaining up-to-date knowledge of HR processes and policies. The expert will collaborate closely with HR teams and other stakeholders to ensure the successful delivery of HR technology solutions.

Job Summary

The SAP HR Expert is responsible for leading the implementation, configuration, and support of both SAP SuccessFactors Employee Central (EC) and SAP HCM Payroll systems. This role covers the full hire-to-retire lifecycle, including core HR master data, organizational structure, payroll operations, statutory compliance, and HR process automation.

• The manager will work directly with HR, finance, and compliance teams to ensure system design aligns with business objectives, local regulations, and employee experience expectations. This includes managing hybrid integration scenarios across cloud (EC) and on-premises (HCM Payroll) environments.

Key Responsibilities

·     Lead delivery of SAP SuccessFactors EC and SAP HCM Payroll solutions

·     Design and configure employee master data, job structures, positions, and pay components

·     Oversee payroll schemas, PCRs, wage types, off-cycle, and retroactive payroll scenarios

·     Manage data replication between EC and HCM Payroll (Point-to-Point or Middleware)

·     Coordinate statutory compliance for tax, WPS, end-of-service, and GOSI rules

·     Oversee time management, work schedules, holiday calendars, and absence quotas

·     Ensure alignment between HR master data and finance integration (posting to FI/CO)

·     Conduct data migration, payroll testing, parallel runs, and reconciliation

·     Deliver user training, process documentation, and support packages

·     Collaborate with audit and compliance teams for regulatory reporting and controls

Experience

·     8–12 years of SAP HR experience, including at least 4 years in Employee Central and HCM Payroll

·     Minimum 2 years in a leadership or managerial role

·     Experience delivering full-cycle implementations for global or regional clients

·     Familiarity with localization for GCC/MENA payroll compliance is preferred

·     At least 5 years of experience in the banking sector

Technical & Functional Skills

·     Deep expertise in:

o Employee Central: Foundation Objects, Employee Profile, Job Info, Workflows, Rules

o SAP HCM Payroll: Payroll driver (RPCALC), schemas, off-cycles, retro-calculations

·     Strong understanding of integration via SAP CPI or Point-to-Point replication

·     Experience with PA, OM, Time, and Benefits modules in ECC

·     Knowledge of SAP Payroll Control Center and Payroll Posting to FI

·     Familiarity with GDPR, WPS, and other labour law compliance requirements

·     
SuccessFactors EC

· Foundation Objects, Job Info, Compensation, Workflows

· Employee Profile / People Profile

· MDF objects & Business Rules

· Time Tracking configuration

· EC Time Sheet, Time Valuation, Clock-in/Clock-out

· Data Replication Monitor

·     
Talent Intelligence Hub

· Skills Graph

· Capabilities & competency modeling

· Talent Data Models (TDM)

·     
SAP Work Zone

· Page builder, widgets, navigation

· Knowledge base & guided experiences

· Integration with SF and S/4HANA

Soft Skills

·     Strong communication and stakeholder management skills

·     Ability to manage sensitive HR and payroll-related data and processes

·     Leadership and mentoring capabilities across functional teams

·     Process-oriented thinking with attention to compliance and control

·     Strong planning, testing, and documentation discipline

·     Confidence in managing go-live, cutover, and payroll parallel runs

Work Environment & Conditions

·     Consulting environment with parallel HRIS and payroll implementation projects

·     Travel may be required within the Kingdom of Saudi Arabia, Riyadh and permanent Onsite in Riyadh.

·     Collaboration with HR, finance, audit, and regulatory compliance teams

·     Involvement in payroll year-end processing, audit walkthroughs, and reconciliation

·     Continuous upskilling through SAP EC and HCM certifications and regulatory updates

·     High accountability role with direct impact on payroll accuracy and employee satisfaction