Area Manager

1 week ago

Jeddah, Makkah Province, Saudi Arabia noon Full time 80,000 - 200,000 per year

About noon

We're building an ecosystem of digital products and services that power everyday life across the Middle East—fast, scalable, and deeply customer-centric. Our mission is to deliver to every door every day. We want to redefine what technology can do in this region, and we're looking for a Cluster Lead / Area Manager who can help us move even faster.

noon's mission: Every door, every day.

What you'll do:

Team noon has some of the fastest, smartest, and hardest-working people we've encountered. With a young, aggressive, and talented team, we're driving major missions forward.

We are looking for a Cluster Lead / Area Manager to join our dynamic team. The Cluster Lead owns end-to-end operational performance for a group of Supermall stores, ensuring best-in-class TATs, NPS, assortment availability, and cost efficiency. This role is directly responsible for manpower management, store performance, last-mile experience, and P&L for assigned stores.

Key Responsibilities:

1. Delivery & Customer Experience

  • Ensure stringent Delivery TATs for the cluster.
  • Own NPS & customer experience at cluster level.
  • Manage CIR / After-Sales escalations & closures.
  • Ensure zero downtime, store availability & proactive shutdown governance.

2. Manpower & Delivery Associate (DA) Governance

  • DA availability planning, shift rostering & adherence.
  • DA hiring, grooming, appearance standards & training.
  • DA happiness, retention & monthly satisfaction surveys.

3. Store Operations & Inventory

  • Govern Putaway, picking, batching & logistics efficiency.
  • Retail → Store direct movement governance.
  • Manage damages, losses & shrinkage controls.

4. Performance, TAT & Efficiency

  • Daily TAT monitoring, deep-dives & corrective actions.
  • Improve batching, routing, and manpower utilization.
  • Drive SMNM actions and store-level SOP compliance.

5. Revenue & Space Optimization

  • Improve revenue per sq. ft. across stores.
  • Optimize physical space, re-layout stores & highlight opportunities.
  • Monitor assortment availability & in-stock %.

6. Cost Ownership & P&L

  • Own cluster P&L including manpower costs, logistics & store operating costs.
  • Run incentive programs & ensure ROI-driven productivity improvement.

7. BTL & City Support

  • Support local marketing, BTL activations & city-level partnerships.

What you'll need:

  • 5–6 years experience in Q-commerce, hyperlocal, warehousing or retail ops.
  • Strong leadership with ability to manage large DA + store teams.
  • Analytical ability to diagnose TAT, NPS and operational issues.
  • Hands-on operator with strong city-level understanding.

Who will excel?

  • We're looking for people with high standards, who understand that hard work matters.
  • You need to be relentlessly resourceful and operate with a deep bias for action.
  • We need people with the courage to be fiercely original.
  • noon is not for everyone; readiness to adapt, pivot, and learn is essential.

  • Area Manager

    6 days ago

    Jeddah, Makkah Province, Saudi Arabia Majid Al Futtaim Full time 60,000 - 120,000 per year

    BUSINESS INTRODUCTIONMajid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 48,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour,...

  • Product Area Manager

    1 week ago

    Jeddah, Makkah Province, Saudi Arabia AlMadina AlMutqadma Medical Full time 90,000 - 120,000 per year

    Company DescriptionAlMadina AlMutqadma is a leading provider of high-quality medical products, dedicated to meeting the specialized needs of hospital equipment departments across Saudi Arabia. Based on strong partnerships with esteemed suppliers like Quanta System and HugeMed, our solutions are synonymous with reliability and innovation. Our mission is to...

  • Area Manager, FC Operations

    6 days ago

    Jeddah, Makkah Province, Saudi Arabia Amazon Full time

    When you join Amazon as an Area Manager, you'll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands-on role, you'll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team's approach to drive...

  • Western Region Area Manager

    2 days ago

    Jeddah, Makkah Province, Saudi Arabia SAN International Group | مجموعة سان العالمية Full time 120,000 - 180,000 per year

    Role PurposeThe Western Region Area Manager leads and grows a network of up to12 fashion & lifestyle stores, turning SAN's retail strategy into real results on the ground: strong teams, disciplined execution, and a customer experience that feels modern, warm, and memorable.This role is thekey link between HQ and Store Managers, making sure every store in the...

  • Area Visual Merchandiser

    1 week ago

    Jeddah, Makkah Province, Saudi Arabia Landmark Group Full time 600,000 - 1,000,000 per year

    DescriptionThe Area VM is responsible for maximizing sales and profitability through execution and implementation/maintenance of visual merchandising standards in the store. The job holder should possess a clear understanding of Home Centre Design concepts and merchandising principles and effectively lead/inspire a team of Visual Merchandisers and Designers...

  • Area Manager, Operations

    6 days ago

    Jeddah, Makkah Province, Saudi Arabia noon Full time 80,000 - 120,000 per year

    About noonWe're building an ecosystem of digital products and services that power everyday life across the Middle East—fast, scalable, and deeply customer-centric. Our mission is to deliver to every door every day. We want to redefine what technology can do in this region, and we're looking for a (add title) who can help us move even faster.Noon's fastest...

  • VP & Area Medical Head, International Central

    1 week ago

    Jeddah, Makkah Province, Saudi Arabia GSK Full time

    Site Name: Jeddah Headquarters Business ParkPosted Date: Oct PurposeThe Area Medical Head will lead the Country Medical Directors and their teams in the sub-region (APAC/ Central/ LATAM) to drive the medical affairs strategy and performance across the product portfolio in multiple diverse market types. As the line manager of all Country Medical Directors in...

  • VP & Area Medical Head, International Central

    1 week ago

    Jeddah, Makkah Province, Saudi Arabia GSK Full time

    PurposeThe Area Medical Head will lead the Country Medical Directors and their teams in the sub-region (APAC/ Central/ LATAM) to drive the medical affairs strategy and performance across the product portfolio in multiple diverse market types. As the line manager of all Country Medical Directors in the sub region, they will set strategic direction and be...

  • VP & Area Medical Head, International Central

    1 week ago

    Jeddah, Makkah Province, Saudi Arabia GSK Full time

    PurposeThe Area Medical Head will lead the Country Medical Directors and their teams in the sub-region (APAC/ Central/ LATAM) to drive the medical affairs strategy and performance across the product portfolio in multiple diverse market types. As the line manager of all Country Medical Directors in the sub region, they will set strategic direction and be...

  • VP & Area Medical Head, International Central

    1 week ago

    Jeddah, Makkah Province, Saudi Arabia GSK Full time

    Nazwa biura: Jeddah Headquarters Business ParkPosted Date: Oct PurposeThe Area Medical Head will lead the Country Medical Directors and their teams in the sub-region (APAC/ Central/ LATAM) to drive the medical affairs strategy and performance across the product portfolio in multiple diverse market types. As the line manager of all Country Medical Directors...