Credit Manager
4 days ago
1/ Examines all credit demands originating through The Hotel's Departments for Companies, Travel Agents and Individuals.
2/ Conducts credit investigations to determine customer's worthiness and ability to pay in order to justify extension of Credit Limits.
3/ Reviews all accounts listed in the "high balance report" on daily basis and makes the necessary follow ups with the guest to secure additional credit information or obtain immediate settlement.
4/ Reviews daily The Arrival List and insures that granted credit facilities are properly documented.
5/ Approves all accounts transferred to City Ledger.
6/ Ensures that credit cards limit authorization codes are obtained whenever needed.
7/ Authorizes payments by individual cheques after ascertaining that The Bank has funds available to cover its value.
8/ Follows up collections of accounts receivable taking all necessary actions to secure timely payment emphasizing on over due amounts.
9/ Maintains a current file on returned cheques and prepares a monthly report as well as reconciliation of the file.
10/ Forwards promptly accounts considered doubtful to specialized collection agents or lawyers.
11/ Deals with complaints of wrong charges and submits rebates when necessary.
12/ Approves all rebates done in City Ledger with exception of officer accounts.
13/ Signs all outgoing invoices from City Ledger after ascertaining that all documents are properly attached and invoices correct.
14/ Prepares The monthly Credit meeting by providing the agenda, summary of accounts and additional information if needed.
15/ Maintains a black list of customers for future reference and tries to establish a regional black list with other Hotels in the region, under the supervision of The Regional Credit Manager.
16/ Prepares the collection activities schedules and follows up with the Regional Credit Manager.
17/ Proposes and recommends write off accounts form when needed.
18/ Proposes, suggests new polices and procedures improvements.
19/ Maintains records of collection activities for each open account in City Ledger.
20/ Performs any other duties as required.
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