Regional Service Manager

6 days ago

Dammam, Eastern Province, Saudi Arabia Stellar Hunters Full time

Stellar Hunters
is hiring a
Regional Service Manager
on behalf of a leading automotive group in
Dammam, KSA
.

About the Company

Our client is one of Saudi Arabia's most reputable automotive groups, known for its operational excellence and commitment to providing high-quality after-sales and maintenance services. The company is driven by innovation, strong leadership, and customer-centric values across all service centers in the Kingdom.

About the Role

The
Regional Service Manager
will oversee service operations across multiple centers within an assigned region. The role requires a hands-on leader who can drive service performance, ensure customer satisfaction, and implement operational excellence strategies in line with company standards.

This position plays a critical role in supervising service teams, maintaining productivity and efficiency, and ensuring compliance with safety and quality standards.

Key Responsibilities

  • Lead and manage service operations across multiple branches to meet company targets and KPIs.
  • Develop and implement regional service plans and ensure alignment with company strategy.
  • Supervise service quality, efficiency, and customer satisfaction within assigned centers.
  • Monitor financial and operational performance and recommend improvements.
  • Coordinate with national and head office teams to maintain consistent standards.
  • Ensure compliance with safety, quality, and corporate guidelines.
  • Develop and mentor service managers and technicians across the region.
  • Oversee workforce planning, training, and development to enhance productivity.
  • Prepare regular performance and KPI reports for senior management.

Requirements

  • Bachelor's degree in
    Engineering
    or
    Business Administration
    .
  • Minimum
    10 years of experience
    in service management, with at least
    3–5 years
    in a regional or multi-site leadership role.
  • Strong knowledge of
    automotive service operations
    , maintenance standards, and customer service principles.
  • Proven leadership and team development skills.
  • Excellent analytical, communication, and problem-solving abilities.
  • Proficiency in
    CRM systems
    and operational planning tools.

Benefits of Joining

  • Competitive salary and performance-based bonuses.
  • Opportunity to manage regional operations for a top-tier automotive group.
  • Structured career growth and leadership development programs.
  • Collaborative work culture focused on quality and customer satisfaction.
  • Exclusive professional opportunities through
    Stellar Hunters' network
    across the GCC.

  • Regional Marketing Manager

    1 week ago

    Dammam, Eastern Province, Saudi Arabia Al Hokail Group Full time 120,000 - 240,000 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is an on-site, full-time position for a Regional Marketing Manager located in Eastern, Saudi Arabia. The Regional Marketing Manager will oversee marketing strategies and operations within their designated region — designing, implementing, and analyzing campaigns to achieve business...

  • Regional Training Officer

    2 weeks ago

    Dammam, Eastern Province, Saudi Arabia Almarai - المراعي Full time 80,000 - 120,000 per year

    Regional Training Officer | Dammam, Saudi ArabiaThe Company:Almarai is the world's largest vertically integrated dairy and the region's largest food and beverage manufacturing and distribution company. Headquartered in the Kingdom of Saudi Arabia, Almarai Company is ranked as the #1 FMCG Brand in the MENA region and is a market leader in all its categories...

  • Accountant

    4 days ago

    Dammam, Eastern Province, Saudi Arabia DAILY LOGISTIC SERVICE Full time 30,000 - 60,000 per year

    **Job DescriptionDaily Logistic Services (DLS), a leading logistics company under the SITCO Logistics Group, islooking for a dedicated Accountant tojoin our team in Dammam, Saudi Arabia.As an Accountant at DLS, you will be responsible for managing daily financial operations, maintaining accurate records, and ensuring compliance with accounting standards and...

  • Administrative & Vendor Support Coordinator – MENA Region (Saudi Arabia)

    2 days ago

    Dammam, Eastern Province, Saudi Arabia Lummus Technology Full time 40,000 - 60,000 per year

    At Lummus Technology, innovation thrives, and excellence is a shared pursuit. When you join Lummus, you are empowered to make an impact and be part of a dynamic team that celebrates creativity, encourages professional development, and fosters collaboration. From our technology portfolio to our global workforce, Lummus is growing at a rapid pace, and we hope...

  • Service Delivery Manager

    1 week ago

    Dammam, Eastern Province, Saudi Arabia Comarch Full time 90,000 - 120,000 per year

    Join a fast-growing, international telecom team where innovation meets excellence As a Service Delivery Manager, you will play a key role in ensuring exceptional client satisfaction and service quality. If you're passionate about technology, organization, and leadership, this position offers the opportunity to make a real impact within a dynamic...

  • Service Delivery Manager

    1 week ago

    Dammam, Eastern Province, Saudi Arabia COMARCH Full time 90,000 - 120,000 per year

    Reference number: SDM/SA/1022903Locations:DammamJoin a fast-growing, international telecom team where innovation meets excellence As a Service Delivery Manager, you will play a key role in ensuring exceptional client satisfaction and service quality. If you're passionate about technology, organization, and leadership, this position offers the opportunity to...

  • Service Operation Manager

    2 weeks ago

    Dammam, Eastern Province, Saudi Arabia Stellar Hunters Full time 90,000 - 120,000 per year

    Stellar Huntersis hiring anService Operation Manageron behalf of a leading automotive group inDammam, KSA.About the CompanyOur client is one of Saudi Arabia's most reputable and long-established companies, operating across multiple sectors with a strong presence in the automotive industry. The company is committed to operational excellence, customer...

  • Business Development Executive – Geotechnical Services

    1 week ago

    Dammam, Eastern Province, Saudi Arabia Career Maker Full time 90,000 - 120,000 per year

    Job Title Business Development Executive – Geotechnical Services (KSA)Location: Kingdom of Saudi ArabiaExperience 3–5 years in geotechnical business development or related technical salesIndustry: Geotechnical Engineering/l Testing/Civil ProjectsRole OverviewWe are looking for a focused and proactive Business Development Executive with geotechnical...

  • Unit Head Customer Service

    6 days ago

    Dammam, Eastern Province, Saudi Arabia Logistics Executive Group Full time 90,000 - 120,000 per year

    Our client is a leading player in the transportation and logistics sector, recognised for delivering reliable, customer-centric solutions across regional and international markets. As part of its continued growth and operational excellence journey, the company is seeking an experienced Unit Head Customer Service to lead its front-line service function.This...

  • Junior Technical Service Engineer

    2 days ago

    Dammam, Eastern Province, Saudi Arabia Lummus Technology Full time 40,000 - 80,000 per year

    At Lummus Technology, innovation thrives, and excellence is a shared pursuit. When you join Lummus, you are empowered to make an impact and be part of a dynamic team that celebrates creativity, encourages professional development, and fosters collaboration. From our technology portfolio to our global workforce, Lummus is growing at a rapid pace, and we hope...