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Product Launch Consultant
2 weeks ago
Job Title: Product Launch Consultant
Term: 12 months
Location: Riyadh, Saudi Arabia
Division: Cards
Reports to: TBC
PURPOSE OF THE PROJECT
We are seeking a strategic and innovative Product Launch Consultant to join our Cards & Payments team in the Kingdom of Saudi Arabia. This role will focus on launching core products, including co-branded offerings, ensuring each product is designed with competitive benefits and features that drive value and enhance the customer experience. The ideal candidate will lead the end-to-end product launches, offering solutions that are customer-centric and aligned with market trends.
Core Responsibilities and Accountabilities:
- Lead the planning, development, and execution of relevant products and co-branded launches
- Define launch objectives, timelines, and metrics, emphasizing high-impact features that address customer needs
- Manage the end-to-end launch process, ensuring seamless collaboration across technology, marketing, operations, and customer support teams
- Collaborate and integrate value-driven features, such as point multipliers, exclusive discounts, and lifestyle benefits, to maximize customer engagement
- Analyse competitor offerings to identify gaps and opportunities, ensuring all products deliver a superior value
- Serve as the main point of contact for cross-functional teams, managing feedback, dependencies, and project momentum
- Identify and mitigate any risks associated with new features, work closely with Compliance and Legal teams to address regulatory and operational challenges
Knowledge and Experience:
- 5+ years of experience in product launch & management within the financial services or payments industry
- Proven expertise in product development, especially around benefit and feature integration that drives customer value
- Knowledge of the regional banking landscape, including customer preferences and regulatory requirements
- Strong project management skills with a demonstrated ability to coordinate complex, cross-functional product launches
- Analytical thinker with a solid understanding of customer behaviour and market trends.
Mandatory Skills:
- Excellent presentation skills, with the ability to convey benefits and value propositions effectively
- Proven experience leading product launches from concept to execution including market readiness, rollout planning, and post-launch performance tracking
- Previous experience within Banking, Payment & Card solutions or the FinTech industry
- Regional experience across the GCC
- Excellent communication skills (written, verbal, and presentation) in English; proficiency in Arabic is an advantage
Preferred Skills:
- Bachelors degree in Business, Marketing, Finance, or a related field (MBA or relevant advanced degree preferred)
- The ability to analyse data, troubleshoot payment issues, optimize processes, and make data-driven decisions
- An understanding of payment systems, digital platforms, APIs, system workflows, security basics, and industry technologies
- Familiarity with regional regulations, and Vision 2030 initiatives impacting the payments landscape
