Sr. /Accounts Manager/ Research Manager/H

1 day ago

Riyadh, Ar Riyāḑ, Saudi Arabia UR SUPPORT Full time

About The Role
On behalf of our client, a global leader in market research and insights, we are seeking experienced Sr./Account /Research Managers to join their team in KSA / Riyadh.

Requirements

  • BA in Business Degree or Equivalent
  • Minimum 4-5 years of research experience (Quantitative)
  • In collaboration with SL head, activate the SL business plan and ensure SL meets target revenue objectives.
  • Interact with clients to promote the company's brand and value proposition and sell services in full alignment with the SL head
  • Develop the strong relationship with clients and retain the key accounts with highest satisfaction score.
  • Take proactive initiative to grow the business with existing clients and always look up adding new Logos.
  • Conduct and initiate proactive contact leads to generate and qualify new lead for business
  • In collaboration with SL head and CO build the proposal end-to-end pitch plan and lead.
  • Mastery in project management, end-to-end delivery workflow
  • Ensure higher client satisfaction by leveraging both (but not limited) exceptional client service skills and research excellence, thereby creating a significant impact on overall client deliverables and the company's revenue.
  • Ensure adherence to commitments and timelines, maintaining accountability and reliability in project delivery.
  • Enforce overall compliance including IGQS of project management.
  • Make sure that proposals are entered in the system in a timely manner
  • Supervise, lead and guide the RRC team and closely monitor them.
  • Responsible for mentoring and sharing research and business knowledge with the RRC team, while organizing regular training sessions to enhance their research insight and project management skills
  • Assign and review the work of the field staff and quality of collected data and assist where needed.
  • Ensure QC protocols are applied and implemented, closely monitor the field progress and ensure compliance are being followed.
  • Accompany the field for face-to-face projects to ensure the field SOPs are followed. Also observe the ground learnings and improvise the process as and when require and appropriate with SL head alignment.
  • Maintain the data privacy and data confidentiality that are applicable to the country and ensure field staff and interviewers are applying them.
  • Any additional tasks that will be related to this job.

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