Production Support Expert

2 days ago

Riyadh, Ar Riyāḑ, Saudi Arabia TAWANTECH Full time $85,000 - $140,000 per year

We are seeking a Production Support Expert with strong expertise in SAS Risk Management Systems to ensure the stability, availability, and performance of mission-critical risk and regulatory applications. The candidate will be responsible for resolving incidents, monitoring batch jobs, supporting business users, and working closely with IT and risk teams to meet operational SLAs.

Key Responsibilities:
  • Provide L2/L3 production support for SAS Risk Management solutions, including batch processing and report generation
  • Monitor and troubleshoot SAS Grid jobs, ETL pipelines, and database interactions
  • Diagnose and resolve issues related to data ingestion, model execution, and regulatory report generation
  • Analyze and interpret SAS logs, Grid logs, and database logs to identify root causes of failures
  • Support regulatory reporting processes such as Basel III/IV, IFRS 9, CECL, ICAAP, etc.
  • Assist in code deployments, patching, and environment migrations (DEV/TEST/PROD)
  • Maintain system health and job schedules using Control-M, Autosys, or cron
  • Collaborate with risk modelers, compliance teams, and IT infrastructure to resolve production issues
  • Create and maintain documentation including runbooks, SOPs, RCA reports, and support guides
  • Ensure adherence to ITIL processes for incident, change, and problem management

Requirements

Required Skills & Qualifications:Technical:
  • 5+ years experience with SAS tools: Base SAS, SAS Grid, SAS EG, SAS DI Studio
  • Strong Unix/Linux skills and experience with shell scripting (bash/ksh)
  • Proficient in SQL and Oracle or similar RDBMS
  • Experience with job schedulers like Control-M, Autosys, or UC4
  • Familiarity with risk data models (PD, LGD, EAD, RWA) and regulatory reporting requirements
  • Ability to read and debug SAS logs and troubleshoot data/model issues
Functional:
  • Experience supporting SAS solutions for credit, market, or operational risk
  • Understanding of regulatory compliance frameworks (Basel II/III/IV, IFRS 9, CECL, etc.)
  • Knowledge of model lifecycle management and production validation processes

  • Production Support Expert

    2 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia TAWANTECH Full time $60,000 - $120,000 per year

    We are seeking a Production Support Expert with strong expertise in SAS Risk Management Systems to ensure the stability, availability, and performance of mission-critical risk and regulatory applications. The candidate will be responsible for resolving incidents, monitoring batch jobs, supporting business users, and working closely with IT and risk teams to...

  • Production Support Expert

    5 hours ago

    Riyadh, Ar Riyāḑ, Saudi Arabia TAWANTECH Full time

    We are seeking a Production Support Expert with strong expertise in SAS Risk Management Systems to ensure the stability, availability, and performance of mission-critical risk and regulatory applications. The candidate will be responsible for resolving incidents, monitoring batch jobs, supporting business users, and working closely with IT and risk teams to...

  • Product Modeling Expert

    6 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Müller`s Solutions Full time 60,000 - 120,000 per year

    Are you a Product Modeling Expert looking for an exciting opportunity to showcase your skills and be part of a dynamic team? Join Müller's Solutions, a leading provider of Tech Outsourcing, Managed Services, and Global Tech Recruitment, and contribute to our mission of delivering exceptional solutions to our clients.As a Product Modeling Expert, you will...

  • Applications Support Expert

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Digi Visions Technologies Full time 900,000 - 1,200,000 per year

    Position: Applications Support ExpertLocation: Riyadh, Saudi Arabia (with cross-border flexibility)Employment Type: Full-timeRole SummaryWe are seeking a highly skilled Technical Applications Support Expert to ensure the stability, performance, and resilience of our enterprise applications in live production environments. This role requires strong technical...

  • Co-Brand Card Product Expert

    2 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Quantum Talent Group Full time 60,000 - 180,000 per year

    Our client is looking for an experienced Co-Brand Cards Product Expert to lead the strategic development, commercialization, and lifecycle management of cobranded card products. This role will play a key part in enhancing product performance, driving innovation, and ensuring compliance with industry regulations.Key ResponsibilitiesManage relationships with...

  • Senior Product Technical Stack Experts

    6 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Müller`s Solutions Full time 120,000 - 180,000 per year

    Müller's Solutions is looking for Senior Product Tech Stack Experts to join our dynamic team. In this role, you will leverage your extensive knowledge of technology stacks to guide product development and enhance application performance. As an expert in your field, you will collaborate with cross-functional teams to evaluate new technologies and recommend...

  • Animation Video Expert

    6 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Wilsden Full time

    Company DescriptionWilsden Solutions Limited is the parent company of various subsidiaries investing and expanding across multiple industries and sectors. Established in February 2014, this Private Limited Company, registered under the Companies Act 2006 in England and Wales, aims to extend expert services to both new and established entrepreneurs. With a...

  • Application / Production Support Engineer

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia CodeNinja Full time $90,000 - $120,000 per year

    We are looking for a Application / Production Support Engineer (Senior Open Banking Production Support Engineer) with strong expertise in Open Banking, production support, and incident resolution. The ideal candidate will have 8+ years of hands-on experience supporting enterprise-grade systems, with the ability to manage critical production environments,...

  • Application / Production Support Engineer

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia CodeNinja Full time $100,000 - $150,000 per year

    We are looking for a Application / Production Support Engineer (Senior Open Banking Production Support Engineer) with strong expertise in Open Banking, production support, and incident resolution. The ideal candidate will have 8+ years of hands-on experience supporting enterprise-grade systems, with the ability to manage critical production environments,...

  • Application / Production Support Engineer

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia CodeNinja Inc. Full time 60,000 - 80,000 per year

    We are looking for a Application / Production Support Engineer (Senior Open Banking Production Support Engineer) with strong expertise in Open Banking, production support, and incident resolution. The ideal candidate will have 8+ years of hands-on experience supporting enterprise-grade systems, with the ability to manage critical production environments,...